Manager, Global Client Compliance

GroupM
London

Description

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

A Leading WPP Media Brand

Global Client Compliance falls within the wider Global Commercial team which plays a crucial role in driving the financial and operational success of WPP Media’ s international client accounts. We manage contract negotiations, revenue forecasting, profitability analysis, and contract compliance while supporting profitable growth. The team collaborates closely with internal stakeholders, including client teams and finance, as well as external partners such as our clients' media and procurement teams

Role Summary and Impact

This role offers an exciting opportunity to be involved in a highly experienced Global Client Compliance team emanating from a variety of disciplines. Managing commercial audit across WPP Media's global agencies is fundamental to the role. However, additionally, a key focus is on cultivating a best-in-class compliance structure for agency and clients alike, implementing media focussed process and procedures and associated systems.

As a manager, you will help to ensure contract compliance across the portfolio, protect client profitability and to manage client satisfaction.

Success in the compliance arena has a tangible impact on WPP Media's reputation within the industry and contributes to its commercial success across its multi-million-dollar international client base.

Whilst assisting the Directors with the audit and contractual governance of their portfolios will be a priority, you will also have the opportunity to proactively manage a small number of your own clients. Additionally, working alongside the Commercial/Compliance Directors will expose you to both the broader media environment, comprehensive contracting solutions and complex negotiations, allowing you to gain valuable experience and develop your commercial/compliance expertise.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

  • Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
  • Create an Open environment by Balancing People and Client Experiences by Cultivating Trust .
  • Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise .

Responsibilities

  • Knowledge of designated commercial contract key terms and awareness of key client relationships
  • Day to day management of client audit programs. To include:
  • Coordination of the markets/auditors
  • Review and preparation of scopes of audit, NDAs and MRLs
  • Preparation of audit briefings and agency questionnaires
  • Tracking of results and settlement/makegoods
  • Provision of “consultancy services”:
  • Basic contractual knowledge
  • Market specific commercial know how
  • Financial/audit best practice
    • Assist with the implementation of tailored compliance programs to meet changing market practices and specific client contractual requirements
    • Working knowledge of the media performance audits and any media process/digital audits
    • Collaborate on the development of training and best practice programs to include commercial contractual knowledge
    • Help to maintain up-to-date agency commercial guidance documentation and systems
    • Engagement in any agency commercial/contractual projects

Qualifications:

• Strong financial acumen including analytical and quantitative skills

• Robust communication skills, both written and verbal, including the ability to navigate challenging conversations

• Ability to work collaboratively in a team environment and independently with ownership over assignments

• Excellent organisational and project management skills

• Strong time management skills

• Proactive problem-solver with continuous improvement mindset

• Qualified/part qualified accountant/auditor and/or a bachelor's degree or equivalent practical experience in Commercial, Accounting, Finance, International Business, or a related field

• Experience interpreting and applying contract terms would be an advantage

•4 years plus of industry commercial/financial experience

• Multi market hands on experience

• Basic knowledge of core agency concepts – agency benefits, disclosed buying models, undisclosed inventory, vendor contracts & remuneration models

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice ( for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Posted 2025-08-20

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