Customer Experience Lead
Take the Next Step in Your Retail Career at Jewells ✨
At Jewells, we’re passionate about creating exceptional customer experiences. As a Customer Experience Lead, you’ll play a key role in leading the shop floor, driving sales performance, and ensuring every customer receives the highest level of service. This is the perfect opportunity for someone ready to take the next step in retail and develop towards future management roles.
What You’ll Be Doing
• Lead the experience – Set the standard for exceptional customer service and support the team on the shop floor • Drive sales performance – Take ownership of store performance when running shifts and help achieve targets • Run the store – Open and close the store, handle cash processes, and support daily operations • Deliver piercing services – Provide safe, professional piercing services once fully trained • Maintain standards – Ensure the store and piercing studio meet Jewells’ high standards at all times
Piercing Training & Requirement
Piercing services form a core part of this role for employees contracted to work more than 5 hours per week. You will receive fully paid training and accreditation. Once trained, piercing services form part of your role responsibilities.
What We’re Looking For
• Retail experience, ideally in a fast-paced environment • A confident, customer-focused leader • Strong sales and customer experience skills • Responsible, reliable, and professional • Ready to take ownership and support store performance
Why You’ll Love Working With Us
• Competitive pay + commission • Fully paid piercing training and accreditation • Jewellery allowance and team discounts • Clear progression to Assistant Manager and beyond • A fast-growing, exciting brand environment
Recommended Jobs
SEND TA
SEND Teaching Assistant (PMLD) Location: South Croydon, London Salary: £93-£105 per day, depending on qualifications and experience Contract: Full-time, long-term, temporary Hours: Monday to Frida…
Economics Teacher - Analytical Focus - Hackney
Economics Teacher – Drive Analytical Focus and A-Level Policy Debate in a Dynamic Inner-City School – Hackney A dynamic and rigorous secondary school in Hackney requires an ambitious Economi…
Extended Scope Podiatrist Musculoskeletal Service
Job summary Support the Specialist Lead MSK Podiatrist in the co-ordination and leadership of the musculoskeletal aspect of care within the Department of Podiatric Medicine and Surgery and play a k…
Head of Research Security - Strand, London, WC2R 2LS
Head of Research Security - Strand, London, WC2R 2LS About us Research and innovation are central to Kings College Londons mission as a leading research-intensive university. The Research Manag…
Receptionist / General Administrator - Westminster |...
Location: Westminster, London Contract: Daily Supply / Temporary ⏰ Hours: Full-time or Part-time Start: ASAP Pay: Competitive daily rate, dependent on experience Looking for Flexible Sc…
Director (BD level) Programmatic, Global Client Solutions
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneerin…
Senior Director, Professional Services
Ready to Help Shape the Future of Legal Tech?! At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar for what’s possible through AI…
Intelligent Marketplace - Talent Pool (Hiring Immediately)
Our vision is to change advertising for the better, by building technology that will redefine brand advertising. LoopMe powers programmatic advertising, improves media delivery, develops bespoke audi…
Finance Manager
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in insti…
Trust & Estates Manager
If your progression has stalled or your current firm doesn’t offer you the opportunities you’re looking for, this new and expanding team could be the answer. The role itself is pretty evenly split…