Account Manager
- You are a person who is passionate about sales and account management who has ideally worked previously in the fashion world. You have the ability to work in a cross-functional capacity and understand how to utilize your communication/influencing skills to partner with both internal and external teams to ultimately deliver best in class results. You are ready to head up the account level strategy.
- In partnership with the sales leadership team, you will define and execute the account strategy.
- In partnership with Marketing, you will ensure DMs have absolute clarity around the current account needs and consumer groups that support both the commercial and brand objectives.
- Own and lead the development and management of Accounts across the region, solidifying brand-building relationships for the long term.
- Manage the end-end process of your accounts
- Provide accurate and timely seasonal forecasts for the accounts.
- Keep stakeholders up to date and informed of progress, achievements challenges through your clear communication and influencing skills.
- You will work closely with the region’s cross functional resources (CS, Ops, Finance) to enable the smooth running of the Accounts.
- It goes without saying that everyone at Dr Martens is a team. Everyone is expected to take on other duties as needed.
- A good working knowledge of the fashion industry (ideally footwear)
- Great communications skills to enable cross functional support, working with clear objectives and SLA’s
- Be comfortable managing multiple tasks
- Able to travel on an ad hoc basis
- Well organised with strong time management and prioritisation capability
- A great planner with the practicality to manage the everyday tasks that enable the business to work smoothly
- Great at leveraging internal relationships across multiple functions
- An honest and open character with the disposition to take and give constructive feedback
- Proficient in Microsoft Office, including Excel & PowerPoint. Have previous experience and a reasonable level of familiarity working on ERP systems and associated systems used within the business, for example JBA
- Hybrid working (3 days in office)
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr.Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
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