Sales Development Representative, EMEA
- Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
- Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.
- Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
- Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
- Present product information to customers once you have identified their needs.
- Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
- Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
- Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
- Inform and recommend outreach strategies and best practices by testing various touchpoints.
- Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.
- Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
- Superior verbal and written communication skills
- Strong interest in technology
- Self-starter who is able to operate in a hyper-growth environment
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