Supervisor
Job Details
Supervisor - Goodenough College, London
- £15.80 per hour
- 40 hours per week
- 5 out of 7 days
- Deliver housekeeping services in line with contractual Service Level Agreements and ESS procedures
- Promote a strong safety culture, ensuring full compliance with company and client Health & Safety requirements
- Report all health & safety hazards, near misses, and accidents promptly
- Maintain a consistently clean, safe, and hygienic working environment
- Support the implementation of the Compass Service Framework
- Carry out regular quality audits to ensure high standards of cleanliness and productivity
- Recruit, train, and develop team members to perform their roles safely and effectively
- Engage, motivate, and manage the team through regular briefings, performance reviews, and day‑to‑day supervision
- Manage rotas, timesheets, wages, and associated paperwork accurately and on time
- Control costs within agreed budgets, including labour, equipment, and stock
- Undertake general housekeeping duties as required
- Attend off‑site meetings and training courses when required
- Role model The ESS Way behaviours at all times
- Strong communication skills with the ability to engage confidently with customers and colleagues
- Self‑motivated and capable of working independently
- Positive, flexible, and customer‑focused approach
- Experience supervising people in a commercial FM or housekeeping environment (minimum 6 months)
- Sound knowledge of Health & Safety legislation, including COSHH
- Ability to manage rotas, staffing, and basic cost controls
- Willingness to work flexibly to meet business needs
- Previous experience in a similar supervisory role
- NVQ Level 2 (or equivalent) in a relevant area
- BICSc Level 1 or Level 2 qualification
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