Housing Access Assistants
3 months contract with local authority
- Deliver high-quality technical and administrative support to the Market Management Service across various functions.
- Assist in the management and monitoring of procurement, voids, and repairs, ensuring adherence to service KPIs.
- Gather and analyse performance data, ensuring accuracy and robust reporting for management and performance monitoring.
- Handle inquiries promptly and confidently, demonstrating a comprehensive understanding of the service's purpose and operations.
- Provide efficient and customer-focused service in compliance with Corporate Policies and national/local legislative requirements.
- Offer comprehensive finance support services to the Market Management Service, maintaining high standards of quality.
- Ensure accurate and timely data entry into systems.
Requirements
- Proven experience in providing technical and administrative support.
- Strong analytical and reporting skills.
- Knowledge of procurement and financial processes.
- Excellent communication and customer service skills.
- Familiarity with relevant legislative requirements.
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