General Manager - Wimbledon
Job Details
General Manager - Wimbledon | Full-Time / Permanent
£80000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are looking for... As General Manager for our year-round business, you will lead the food and beverage operations across a range of hospitality areas at Wimbledon, including a private members' club which has approx. 400 members, meetings and events that can host up to 300 members, staff dining, and cafés. Your role will be to ensure our team deliver world-class experiences for our members. You will be responsible for managing day-to-day operations, building client relationships, driving innovation, and maintaining financial accountability. Your role will also include supporting the leadership team in overseeing high-profile events, including The Championships. General Manager - the role:- Oversee daily food and beverage operations across the private members' club, public café, staff dining, and events.
- Be member-centric, ensuring you deeply understand and cater to the needs and preferences of our members, creating a seamless and personalised experience.
- Create a culture of attention to detail, ensuring service and operations are always flawless and aligned with client expectations.
- Innovate food and drink offerings, aligning them with market trends and client preferences.
- Deliver financial performance by managing budgets, forecasting, and cost control.
- Maintain food safety and health standards across all operations.
- Lead catering operations for off-site venues and community sports events.
- Recruit, train, and manage a diverse, high-performing team.
- Collaborate with the marketing team on promotional activities to engage clients and drive growth.
- Experience in a private members' club or high-end hospitality environment.
- Experience in managing multi-venue or large restaurant operations.
- Strong financial acumen with experience managing P&L and budgets.
- Excellent leadership skills, with a proven track record of success.
- Strong communication skills and the ability to build lasting relationships.
- Flexibility to work during high-demand periods, including evenings, weekends, and holidays.
- Competitive salary of up to £80,000 depending on experience.
- Pension scheme & life assurance.
- 23 days + Bank Holidays and an additional day to take your birthday off
- Healthcare benefits including dental, optical, therapy treatments & free annual healthcare checks.
- Exclusive Benefits & Wellbeing site which includes discounts such as Vodafone discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, travel, shopping and more.
- Holiday purchase scheme
- On-going training & development through our career pathway programmes.
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
- Employee Assistance Programme
- Competitive and supportive family benefits including 2 days additional leave, following return from Maternity leave during first year back
- Day off for baby's first birthday
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