Admin Officer (BR5)

Bromley Council
Bromley, Greater London


Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £10.57

Planning Support Officer

This is a short term opportunity whilst we seek to fill the position on a permanent basis (recruitment currently underway) within our Planning administration team. The successful candidate will be a good communicator, who is able to deal confidently and professionally with members of the public on the telephone, assist with managing incoming emails, and deal with customer enquiries. Knowledge of the planning system and experience of working in a busy planning department would be an advantage but we are keen to hear from anyone with experience in previous customer facing/communications roles.
SKILLS & ABILITIES

Ability to deal with distressed, irate members of the public in a sympathetic and tactful manner.

Communication skills to deal with customers face to face, over the phone and in written format.

Ability to work without the need for regular supervision.

Ability to work self-confidently and flexibly as a member of a team.

Ability to respond positively to peaks in work pressure.

Ability to use a computer keyboard and mouse

KNOWLEDGE

Clear understanding of equal opportunities issues in service delivery.

Clear understanding of the use of quality standards.

Ability to acquire a good understanding of the Council’s telephony and relevant IT packages

EXPERIENCE

Proven experience of dealing with the public in a mixed linguistic and cultural environment.

Experience in working in a call centre or dealing with a range of customer enquiries.

Experience of operating, updating, and retrieving data from an IT system.

Experience of reviewing procedures and assisting with implementing improvements

Experience of using basic IT software including Outlook

Posted 2025-09-10

Recommended Jobs

Year 6 Teacher - Barnet

Marchant Recruitment
Barnet, Greater London

Location: Barnet, North London Job Title: Year 6 Class Teacher Sector: Primary Education Contract Type: Full-Time, Long-Term (Permanent opportunities available) Start Date: ASAP Sa…

View Details
Posted 2026-01-17

De-Risking Project Lead

Aptia Group
London

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individua…

View Details
Posted 2026-01-18

Group IT Systems & Support Specialist

RB Holdings
London

Job Details B Holdings is a world-leading luxury Hospitality & Leisure group, renowned for creating unforgettable experiences, exceptional service, and beautifully crafted spaces and products. …

View Details
Posted 2026-03-03

Live-in Nanny in London, Job ID J1F26F

Little Ones UK Ltd
Battersea, Greater London

This lovely family based in Battersea, London, is seeking a Live-in Nanny to care for their baby. The role includes all general nanny duties, such as preparing and serving nutritious meals and snacks…

View Details
Posted 2025-12-24

Recruitment Director - Financial Services (US Wealth Management)

Ruth Moran Consulting
London

Recruitment Director – Financial Services (US Wealth Management) Location: London (5 days office-based, potential for 1 day WFH after qualifying period) Salary: Up to £90,000 + Uncapped Commiss…

View Details
Posted 2025-09-30

Business Development & Marketing Manager (12 month FTC)

Blue Legal
London

Business Development & Marketing Manager (12 month FTC) Location: London Salary: DOE Salary band: Dependant upon experience Contract type: Contract/Temporary Date posted: 18/03/2026 Bl…

View Details
Posted 2026-03-19

NPD Project Manager - 1 year FTC (Hiring Immediately)

Molton Brown
London

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing fro…

View Details
Posted 2026-03-18

KS1 Teacher with SEND Experience - Thriving Mainstream...

Marchant Recruitment
London

A welcoming and inclusive primary school in Westminster is seeking a passionate and experienced SEN Teacher to join their growing Specialist Resource Provision (SRP) for Key Stage 1 pupils. Yo…

View Details
Posted 2025-11-13

Digital Finance Apprentice

Stratford, Greater London

Are you looking to begin your career in a fast paced and exciting office environment? SW Global are looking to bring on a new apprentice to join their growing and team in finance. They have had a l…

View Details
Posted 2026-03-12

Music Teacher - Southend-on-Sea - January!

Marchant Recruitment
London

Music Teacher - Independent School The School seek to appoint an Music Teacher from January on a full time basis. The successful candidate will be able to work collaboratively, with excellent cons…

View Details
Posted 2025-10-30