Admin Officer (BR5)

Bromley Council
Bromley, Greater London


Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £10.57

Planning Support Officer

This is a short term opportunity whilst we seek to fill the position on a permanent basis (recruitment currently underway) within our Planning administration team. The successful candidate will be a good communicator, who is able to deal confidently and professionally with members of the public on the telephone, assist with managing incoming emails, and deal with customer enquiries. Knowledge of the planning system and experience of working in a busy planning department would be an advantage but we are keen to hear from anyone with experience in previous customer facing/communications roles.
SKILLS & ABILITIES

Ability to deal with distressed, irate members of the public in a sympathetic and tactful manner.

Communication skills to deal with customers face to face, over the phone and in written format.

Ability to work without the need for regular supervision.

Ability to work self-confidently and flexibly as a member of a team.

Ability to respond positively to peaks in work pressure.

Ability to use a computer keyboard and mouse

KNOWLEDGE

Clear understanding of equal opportunities issues in service delivery.

Clear understanding of the use of quality standards.

Ability to acquire a good understanding of the Council’s telephony and relevant IT packages

EXPERIENCE

Proven experience of dealing with the public in a mixed linguistic and cultural environment.

Experience in working in a call centre or dealing with a range of customer enquiries.

Experience of operating, updating, and retrieving data from an IT system.

Experience of reviewing procedures and assisting with implementing improvements

Experience of using basic IT software including Outlook

Posted 2025-09-10

Recommended Jobs

Trading Underwriter - Commercial

Harrison Holgate
London

Trading Underwriter – Property & Casualty Location: City of London Salary: Up to £60,000 + Excellent Benefits Hybrid: Yes! Are you a driven and ambitious Trading Underwriter looking to join a m…

View Details
Posted 2026-01-18

Physics Teacher - Brent | Independent Senior School

Marchant Recruitment
Brent, Greater London

We are working with a forward-thinking independent school in Brent recruiting for an expert Physics Teacher. This school is known for its "future-ready" curriculum, which successfully integrates high…

View Details
Posted 2026-01-31

Art Technician - Mixed School in Croydon

Marchant Recruitment
Croydon, Greater London

Art Technician – Mixed School in Croydon (January Start) Location: Croydon Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Competitive A creative and forward-thi…

View Details
Posted 2025-12-13

IT Technician - Lovely Secondary School - January Start

Marchant Recruitment
Barnet, Greater London

Are you an enthusiastic and skilled IT professional looking to support technology in education? A well-regarded secondary school in Barnet is seeking a proactive and reliable IT Technician to …

View Details
Posted 2025-11-07

Document Controller

Aldwych Consulting
London

Document Controller - Residential High-Rise South East London £35,000 - £45,000 basic A well-capitalised, design-led residential developer is seeking an experienced Document Controller to joi…

View Details
Posted 2026-01-24

Permanent Vacancy - Adults Social Worker

London Borough of Sutton
Sutton, Greater London

Job Category : Social Care – Qualified Category : Permanent Recruitment Level 1 Name : People Services Job Category : Social Care – Qualified Client : London Borough of Sutton Client L…

View Details
Posted 2025-08-29

Senior Accountant

Michael Page
Sutton, Greater London

Prepare and review financial statements and reports for accuracy and compliance. Manage and oversee the daily operations of the accounting department. Handle tax preparation, reporting, and ens…

View Details
Posted 2026-01-21

Club Concierge

David Lloyd Clubs
London

Job Details Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Club Conci…

View Details
Posted 2026-02-03

Band 4 Locum MMT Pharmacy Technician - London

Pulse
London

Role: Locum MMT Pharmacy Technician  Banding: Band 4 (with progression to Band 5) Location: London  Start Date: ASAP Duration: 3 months    Rate: £15 – £17 per hour  Working Pattern: …

View Details
Posted 2025-08-01

So23 Info Ops Ea2

Serve
London

Subject to formal establishmentJoint Boarding process andsSPolicies a vacancy will arise for a OF2 - OF3 to serve asSO23 INFO OPS EA2 at Northwood headquarters on FTRS(LC) Terms and Conditions of…

View Details
Posted 2025-12-27