Admin Officer (BR5)

Bromley Council
Bromley, Greater London


Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £10.57

Planning Support Officer

This is a short term opportunity whilst we seek to fill the position on a permanent basis (recruitment currently underway) within our Planning administration team. The successful candidate will be a good communicator, who is able to deal confidently and professionally with members of the public on the telephone, assist with managing incoming emails, and deal with customer enquiries. Knowledge of the planning system and experience of working in a busy planning department would be an advantage but we are keen to hear from anyone with experience in previous customer facing/communications roles.
SKILLS & ABILITIES

Ability to deal with distressed, irate members of the public in a sympathetic and tactful manner.

Communication skills to deal with customers face to face, over the phone and in written format.

Ability to work without the need for regular supervision.

Ability to work self-confidently and flexibly as a member of a team.

Ability to respond positively to peaks in work pressure.

Ability to use a computer keyboard and mouse

KNOWLEDGE

Clear understanding of equal opportunities issues in service delivery.

Clear understanding of the use of quality standards.

Ability to acquire a good understanding of the Council’s telephony and relevant IT packages

EXPERIENCE

Proven experience of dealing with the public in a mixed linguistic and cultural environment.

Experience in working in a call centre or dealing with a range of customer enquiries.

Experience of operating, updating, and retrieving data from an IT system.

Experience of reviewing procedures and assisting with implementing improvements

Experience of using basic IT software including Outlook

Posted 2025-09-10

Recommended Jobs

Drama Teacher - Academy - Merton

Marchant Recruitment
Merton, Greater London

Drama Teacher - Academy - Merton Start Date: September 2026 Are you a hard-working, motivated and driven teacher who wants good support and career progression? • Drama Teacher Role • Teachin…

View Details
Posted 2026-06-13

Teacher of English required - Camden

Marchant Recruitment
London

School Status & Location Sector: Leading All-Through Independent School (3-18). Borough: Camden (Inner London, England). Start Date: Permanent, full-time role commencing April 2026. The O…

View Details
Posted 2026-01-10

Customer Care Consultant

Dexters
London

A fast-paced, engaging, and rewarding role within one of the company’s largest departments. With rapid growth across the team, there are excellent opportunities for career progression. The Custome…

View Details
Posted 2026-05-07

Senior, Private Equity Portfolio Tax, London

Ernst & Young
London

At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and…

View Details
Posted 2026-03-21

Band 5 Pharmacy Technician MMT -Lambeth Hospital

Pulse
London

Band 5 Pharmacy Technician Banding: Band 5 Location: Lambeth Hospital, South London & Maudsley NHS Foundation Trust Start Date: ASAP Duration: Until 31/05/2026 Working Hours: Monday…

View Details
Posted 2026-02-21

Recruiting Coordinator

Box
London

WHAT IS BOX Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, …

View Details
Posted 2026-06-18

Senior Manager, Technology Product Management

Sage
London

Senior Manager, Technology Product Management – Permanent - £72,000 – £82,000 Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a …

View Details
Posted 2026-05-19

Chef

Sanctuary Group
Barnet, Greater London

Part Time Chef Goodwin Court, 52 Church Hill Road, East Barnet, Greater London, EN4 8FH £17.26 per hour 12 hours per week – no late nights, no split shifts Serving more than meal…

View Details
Posted 2026-03-12

Strategy Consultant - Cross-Border Payments

FXC Intelligence
London

Strategy Consultant - Cross-Border Payments London Hybrid  We are looking for a Strategy Consultant - Cross-Border Payments to join FXC Intelligence, allowing us to expand our strategic advisory…

View Details
Posted 2025-11-12

Trainee Real Estate Adjuster

All
London

We currently have exciting opportunities for talented and proven Trainee Adjusters to join our expanding teams. These roles will be home based in/around the London region.   The opportunity: Y…

View Details
Posted 2026-06-03