Field Trainer UK & Ireland- Hermès Parfums & Beauté
- Drive business for all POS to ensure consistent animation, events, and services.
- Conduct regular counter visits to assess the teams' product knowledge, proactivity, sales environment, addressing and supporting in the areas identified for improvement and development.
- Embody and transmit the Brand values at all times
- Support the National Training Manager to champion a proactive learning culture across the wider business
- Coach the brand ambassadors on fragrance and beauty skills and product knowledge.
- Identify opportunities for team development and further coaching, review and analyse impact of training sessions held.
- Support with brand events such as pop ups and masterclasses across all aspects from event planning, execution/support, presentation and set up.
- Be confident in delivering the highest standard of training and contributing to the efficient working of the Education department.
- Strategize with the National Training Manager, Head of Retail and Regional Managers to develop, execute and review training action plans.
- Support on projects as required, through content creation, virtual consultations etc.
- Demonstrate an excellent understanding of the fragrance and beauty industry.
- Create locally relevant content in the form of videos and product/selling tips for retailer e-learning platforms.
- Manage travel and accommodation within budget and seek out the most cost effective options through advance planning.
- Complete and submit expenses on a monthly basis.
- Proven experience of working in the fragrance and beauty, and skincare industry.
- Beauty qualifications such as an NVQ levels 2/3 would be advantageous.
- Proven success with coaching and developing others.
- Confident in presenting to a range of stakeholders and experienced in working on PR and VIP Events.
- Articulate, with excellent written and verbal skills (Fluent in English essential).
- Great communication skills with both customers and colleagues, positive and enthusiastic at all times, with ability to work well both as part of a team and autonomously.
- Highly motivated and committed with a proactive approach.
- Strong organisational skills, with the ability to balance multiple priorities and deadlines.
- Flexible, with the ability to travel regularly in line with business needs.
- Confident to manage time effectively creating a journey plan that will maximise the impact of each visit and create reports to detail the outcomes of each visit, including the impact.
- Good working knowledge of PowerPoint, Word and Excel.
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