Operations Manager (Claims)
- Support claims data requirements and reporting initiatives
- Work closely with carrier partners to understand, translate and communicate data requirements
- Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance
- Analyse claims data to identify trends, opportunities and operational improvements
- Contribute to strategic claims transformation projects
- Support the development of enhanced reporting and data presentation capabilities
- Play a role in exploring and implementing AI-driven claims initiatives
- Provide insights that support business growth and operational excellence
- Extensive experience within Claims
- Highly data-driven with the ability to interpret, analyse and communicate insights
- Experience working with claims-related reporting, analytics or operational data
- Understanding of loss fund management and claims fund governance
- Claims professionals who have transitioned into a data or analytics-focused role
- Claims and operations specialists with strong data and reporting expertise
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