Credit Controller (legal aid)

HAYS
London

Job Description

Credit Controller (Legal experience required)

Your new company
You’ll be joining a respected and long‑established legal organisation with a large and rapidly growing team of barristers and operational staff. Renowned for its collaborative culture and dedication to high standards, the organisation provides a supportive, fast‑paced environment where your work will genuinely make a difference.
Your new role
As a Credit Controller, you will play a key role in supporting the recovery of Inter Partes (IP) and Conditional Fee Agreement (CFA) fees. Your responsibilities will include liaising with solicitors and cost draftpersons, monitoring the progress of fee recovery, managing case documentation, and ensuring payments are received promptly. You’ll also help maintain accurate records within the case management system and provide general administrative support to the Revenue Control Team.
What you'll need to succeed

  • At least 1 year of experience in credit control or fee recovery
  • Confidence in making outbound calls to chase payments
  • Familiarity with legal or case management systems
  • Excellent attention to detail and strong organisational skills
  • A calm, professional manner in a busy working environment
  • Strong communication skills and a proactive approach
  • Ability to work effectively both independently and as part of a team
What you'll get in return
  • Competitive salary with bonus
  • 25 days’ holiday plus bank holidays (with additional days for long service)
  • Company pension scheme
  • Life assurance and income protection
  • Free access to a wellbeing support service
  • Hybrid working available after three months
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4706643
Posted 2026-04-13

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