User Researcher
You're a passionate User Researcher eager to make an impact in a fast-growing financial scale-up. You bring experience across a range of qualitative research methods and are excited about using those skills to shape user-centred products. What you'll do: As a key member of our expanding User Research team, you'll be the voice of the user within your squad. You'll collaborate closely with Product Managers and Data Analysts to ensure user needs and insights are central to every product decision.
- Planning, conducting, and analysing usability tests and other evaluative research methods
- Translating insights into actionable design recommendations to enhance our products and services
- Running workshops with stakeholders to explore and validate research findings
- Leading user research sessions with our existing clients to uncover opportunities for improvement
- 2-4 years of experience delivering impactful user research, ideally within an agile product team
- Strong understanding of usability principles and UI design best practices
- Hands-on experience with a variety of research methodologies
- Natural empathy for users, demonstrated through insightful facilitation and engaging workshops
- Hybrid working - Spend at least 1 day a week with your team in our collaborative London office
- Competitive bonus scheme - designed to reward and recognise high performance
- Flexible benefits budget - a pot to fund meaningful benefits for you, whether it's hormone or fertility testing, cancer screening, neuro-diversity coaching or something that matters for you.
- A range of salary sacrifice options to help you make tax efficient savings on electric cars, nursery schemes, home and tech goods.
- Around the World scheme - 3 months work from anywhere scheme
- Mental wellbeing support - Access therapy and mental health sessions through Spill
- Learning and development - £1,000 personal development budget to help you grow in your role.
- Private health care - Enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregarded
- Medical cash plan - To help you with the costs of dental and optical expenses
- Life insurance and Income Protection- four times your annual salary for peace of mind
- Matched pension contributions up to 5%
- 25 days holiday - plus bank holidays, well-being days and volunteering days
- Enhanced Parental Leave - enhanced maternity, paternity and adoption pay.
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