Accounts Receivable Specialist

Who We Are

CloserStill Media runs over 70 market-leading business exhibitions across the learning, healthcare, technology, and veterinary sectors, with events in the UK, Europe, the USA, and Asia.

Our portfolio includes some of the fastest-growing and award-winning events, such as the London Vet Show, Cloud Expo Europe, Data Centre World, The Pharmacy Show, Learning Technologies, DevLearn, and The Dentistry Show .

We are proud to have received over 50 major industry awards, including being named one of The Sunday Times’ Top 100 Best Companies to Work For for three consecutive years.

As we continue our exciting growth, we are looking for an ambitious Accounts Receivable Specialist to join our award-winning team.

Key Responsibilities

• Cash Collection Support:

  • Assist the Accounts Receivable Supervisor in managing the cash collection process.

  • Contact customers via phone and email to ensure timely payments.

  • Maintain detailed customer communication records, including payment commitments, in our accounts system.

• Invoicing & Payments:

  • Oversee the invoicing process to ensure customers are billed on time.

  • Process and allocate customer payments, including wire transfers, ACH, checks, and credit card transactions.

  • Prepare supporting documentation for chargebacks on disputed credit card transactions.

• Account Management & Reconciliation:

  • Work with staff accountants to reconcile sales between CRM (Salesforce) and the General Ledger (Unit4).

  • Update the general ledger (Unit4) with approved amendments via the CRM system (Salesforce).

  • Raise credit notes with approval from the AR Manager, Sales Director, and VP of Finance.

• Reporting & Risk Management:

  • Assist the AR Manager in preparing accounts receivable aging reports for each event, ensuring they are communicated to Sales and Finance regularly.

  • Escalate client disputes and collaborate with the Sales Team to resolve outstanding issues.

  • Identify collection risks and keep the AR Manager and Sales Managers informed of any concerns.

  • Liaise with collection agencies regarding overdue accounts.

• Event Support:

  • Attend conferences and assist with on-site collections .

• Additional Duties:

  • Handle ad hoc projects and financial analysis as needed.

Qualifications

• 2+ years of experience in a finance department, preferably with credit control experience.

• Proficiency in accounting software and Microsoft Office .

• Strong analytical skills with the ability to resolve discrepancies and reconcile accounts.

• Excellent communication and interpersonal skills to collaborate with both customers and internal teams.

• Highly organized with strong attention to detail.

• Availability to travel to on-site events as needed.

What We Offer

• Full-time, permanent hybrid position (two days per week required in our NYC office).

• Base salary: $55,000 – $65,000 .

• Comprehensive benefits package .

Join us and be part of a dynamic team at the forefront of the events industry!

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion o