Underwriting Operations Manager

Are you an experienced Underwriting Operations professional ready to take ownership and drive operational excellence at a fast-growing MGA/Syndicate?

We’re looking for an  Underwriting Operations Manager to lead and evolve our Client's operational function, ensuring efficiency, innovation, and service across the business. In this role, you’ll be pivotal in aligning operations with strategic growth goals, overseeing underwriting processes, driving change initiatives, and delivering critical performance insights to senior leadership.

You'll be the operational heartbeat of the underwriting team — managing platforms, optimising workflows, supporting capacity relationships, and leading technology enhancements.

We’re looking for someone with:

? A strong background in managing MGA operations, ideally across specialty lines

? 5+ years’ experience in the London Market and deep familiarity with Lloyd’s processes

? Expertise in underwriting operations, capacity management, claims processes, and financial controls

? Solid knowledge of Bordereaux (BDX) lifecycle management, cash allocation, and data mapping

? Proven experience in operational change management and digital transformation projects

? Proficiency with underwriting platforms (such as Advantage Go Navigator or Subscribe) and data analytics tools

? A strategic mindset with the ability to lead projects, streamline workflows, and drive automation

? Excellent leadership skills to guide a small, dedicated team.

?  London Market experience is integral.

Experience delivering MI packs and operational KPIs to the board, and staying ahead of London Market regulatory trends and technological advancements, will be key to success in this role.

This is an exciting and important time to join this respected MGA/Syndicate. They have recently strengthened their executive leadership team to support an ambitious growth strategy, and this role will play a key part in driving that growth

Apply today.  For a confidential conversation, reach out to [email protected].

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.