Community Manager

From one site to many — take your Community Manager skills across a whole portfolio.

You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites.

They’re looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portfolio.

This is a portfolio-level role, reporting into and deputising for the Regional Manager. It’s the ideal job for someone who’s currently site-based and ready to broaden their horizons!

You’ll split your time between the office in West London and visiting different workspaces, helping to deliver excellent occupier experiences while supporting smooth operations across the portfolio.

Salary up to £37,000 plus excellent benefits including 25 days holiday (plus bank holidays), private healthcare and dental cover, employee profit share scheme and more!

What you'll be doing:

Act as the main point of contact for occupiers across multiple sites, ensuring a professional, welcoming, and proactive service
Manage onboarding, day-to-day queries, tickets, and supplier relationships
Deputise for the Regional Manager to maintain service continuity and support operational improvements
Conduct viewings and support the lettings process when required
Spot upsell, expansion, and retention opportunities and feed these into the wider team
Maintain CRM systems, reports, and operational data to support commercial decisions
Support portfolio-wide operations and projects to improve service and efficiency

What you need:

Experience as a Community Manager or in customer-facing, operational roles within flexible workspaces, serviced offices, or hospitality
Excited to travel across multiple sites and gain portfolio-level exposure
Confident in handling viewings and engaging with occupiers from a commercial / sales perspective
Highly organised, personable, and able to manage multiple priorities
Strong relationship-building skills with a proactive, can-do mindset

If you’re ready to take your Community Manager experience beyond a single site and contribute to running a portfolio of spaces, this is the role for you. Apply today