Application Support Analyst

The primary responsibilities of the Application Analyst will be maintaining and running the client exchange platforms.

The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.

Client Details

The client is a financial market infrastructure company.

Description

Job Overview

The primary responsibilities of the Technical Analyst will be maintaining and running client exchange platforms.The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.

Responsibilities and Duties

• Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms

• Provide 1st line support to connected clients

• Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms

• Support the build-out and configuring of new exchange platforms

• Take a lead role in technology client support, including platform delivery management, support and knowledge transfer

• Raise and deploy changes to support the day-to-day running of multiple exchange platforms

• Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified

• Be a subject matter expert of the exchange platforms offered from a technological perspective

• Take part in release review meetings prior to upgrades

• Actively raise and pursue improvements and changes that will benefit the team and the wider ecosystem

Profile

Required Skills/Experience

Essential Technical

• Degree level qualification and 5 years of experience in a similar role
• Extensive experience using Unix/Linux servers
• Ability to write advanced SQL queries and a strong understanding of relational databases
• Scripting experience e.g. bash/shell, Python or similar
• Proficient with Microsoft Excel and other Microsoft Office products
• Experience with FIX Protocol
• Proven use of G.I.T or similar
• Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes
• Knowledge or experience of Grafana
• Previous experience of the Atlassian suite of products
• TCP/UDP knowledge

Other Skills:

• Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
• Experience of network support and troubleshooting
• Exposure to UK and EU equity market

Job Offer

This role is offering up to £95000 per annum

There will be 3 interview stages involved

This role does require 3 days on site and some out of hours work may be required