Lead Project Manager (Property)
- Lead the successful delivery of property projects across all store locations through effective project governance and portfolio oversight
- Support and coordinate project teams to ensure projects are delivered consistently against agreed scope, budget, programme and quality standards
- Manage project prioritisation and resource planning in line with business requirements and operational demands
- Promote and embed best-practice project management processes, tools and ways of working across the project portfolio
- Oversee project forecasting, budgeting and financial tracking in alignment with the business five-year plan and capital expenditure requirements
- Review project feasibility, delivery strategies and programme risks to support informed decision-making
- Identify, escalate and support resolution of project risks, issues and dependencies
- Prepare and present accurate portfolio reporting, project updates and financial summaries for senior stakeholders and governance forums
- Collaborate with cross-functional business teams to drive decisions, align priorities and support successful project outcomes
- Build strong working relationships across departments and with external partners to support effective project delivery
- Support continuous improvement initiatives to enhance project delivery performance, governance and operational efficiency
- Minimise risks to health and safety of colleagues in the office and on site
- Ensure self and team are fully conversant with Building Regulations, H&S legislation, fire strategies and emergency procedures
- Ensure compliance with CDM Regulations on all projects
- Ensure contractual compliance and legal governance for all projects
- Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors
- Promote Selfridges business goals in relation to project activities
- Provide day-to-day leadership, guidance and support to Project Managers and wider project team members
- Foster a collaborative, accountable and high-performing team culture aligned to company values and behaviours
- Support the Director in developing team structures, succession planning and long-term capability development across the function
- Lead regular one-to-ones, project reviews and development conversations with team members to support performance and engagement
- Contribute to performance management processes including objective setting, development plans and ongoing feedback
- Identify training and development opportunities to strengthen project management capability and support career progression within the team
- Support recruitment activities, onboarding and integration of new team members where required
- Encourage knowledge sharing, collaboration and consistent delivery standards across the team
- Act as a mentor and escalation point for project managers, providing coaching and guidance on project delivery challenges and stakeholder management
- Support the Director in driving team engagement, retention and recognition initiatives
- Proven experience managing and overseeing multiple concurrent retail, construction, fit-out or capital projects within a fast-paced environment
- Strong understanding of project management methodologies, governance and portfolio reporting practices
- Ability to monitor and report on project status, budgets, risks and programme performance to senior stakeholders and leadership teams.
- Strong organisational skills with the ability to manage competing priorities and deliver high-quality outcomes under pressure
- Experience in project resource planning and coordinating delivery across multiple workstreams
- Strong stakeholder management and communication skills with the ability to influence at all levels of the organisation
- Ability to build effective cross-functional relationships and collaborate with teams outside direct reporting lines
- Commercially aware with experience supporting budget management, forecasting and financial planning processes
- Proactive problem-solving skills with the confidence to challenge constructively and drive solutions
- Adaptable and resilient, with the ability to respond effectively to changing business priorities
- Continuous improvement mindset with a focus on driving efficiencies and improving delivery standards
- Experience working alongside PMO functions and governance structures is desirable
- Mentor and support project managers and team members to drive capability development and consistent delivery standards
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