Account Director

FINN Partners’ Integrated Marketing practice is searching for an Account Director to join our quickly growing team and help us in our never-ending mission to provide our clients the award-winning, globally recognized experience we’re known for delivering.

At FINN, you will have the unique opportunity to collaborate with various teams encompassing a full-service marketing communications agency. This collaborative environment is designed to provide comprehensive support for your account management responsibilities. Specifically, you will oversee pivotal corporate client accounts, gaining exposure to a diverse spectrum of challenges and opportunities.

Who are we looking for:

• A Strategic Visionary: You are focused on strategy, building client relationships, and growing revenue, with a close strategic eye on both the macro and micro view of our work.
• A Relationship Builder: You serve as the primary consultant to the client, directing the internal team on all aspects related to the client relationship, while also acting as a resource and support for other junior team members to cultivate their growth.
• A Master Communicator: You ensure a seamless exchange of information, understanding, and collaboration between our clients and the organization.
• An Organized Leader: You can set a vision for how the account should run successfully and proactively develop and deploy the processes, resources, and tools needed to reach a successful outcome.
• A Business & Marketing Guide: You understand complex business and marketing challenges and can guide the client through these challenges to help them set and achieve their marketing objectives.
• A Flexible Team Player: There’s no task you can’t jump in to help complete, no project too big or small to support any of our teams, and you thrive in an environment where each day can go in any direction.

What you’ll be a part of:

• An established, growing agency with a team that works hard, plays nice and strives to create work that makes a positive impact on the world around us.
• A team of talented experts in their craft, eager to support each other and our clients.
• Leadership that cares about your success and career.
• A culture that values diversity and work-life balance.
• An agency that is focused on the goal of achieving creative excellence.

Where will you work?

From home much of the time but in the London office on Thursdays… and more often if you want

Our Requests:

• Develop long-term account success and financial growth
• Build a consultative relationship with the client as their main advisor
• Oversee day-to-day details of ongoing projects and ensure quality control of creative work
• Manage client expectations to budgets, schedules, and project scope
• Capture and articulate client briefs, challenges, and opportunities – with a strong ability to join the dots and articulate the challenges in a broader context.
• Provide strategic direction and guidance to agency teams in developing and executing strategic campaigns
• Ensure ongoing alignment with strategy
• Participate in meetings with all functional areas, from creative to PR
• Navigate and adapt to different work styles
• Cultivate positive client relationships and pursue opportunities to grow existing business; take opportunities to visit clients in person as feasible
• Develop strong relationships with Integrated Marketing and PR Colleagues to identify growth and cross-sell opportunities
• Lead client planning
• Manage financial performance, forecasting, and profitability
• Use data and metrics to guide optimizations and identify growth areas
• Anticipate and resolve project problems for client satisfaction
• Lead and support new business proposals and pitches
• Explore opportunities within Integrated Marketing to grow your skills and learn all-new ones (UX, CRM, Marketing, SEO, Paid Media, Social Media, Account Management and Client Relations, Video Production, Design, etc.)
• Lead, manage, mentor, and grow direct reports

Additional Opportunities:

• Incubate and pitch your own passion projects and ideas with management support
• Lead initiatives to contribute to the growth and optimization of the practice
• Contribute to team, practice, and agency culture to help create the workplace you will love to work in
• Attend conferences, classes, and events with practice area financial support and investment

You’re a strong candidate if you have:

• A bachelor’s degree
• At least 8 years of relevant professional experience, including 3-5 years in a creative/digital agency in an account leadership role working on multiple large accounts
• Ideally, experience in B2B marketing, quick-service restaurant and consumer product goods
• A deep understanding of marketing and an omni-channel approach to strategy development and execution
• At least 8 years of experience managing teams and dotted-line reports
• A deep understanding of all Integrated Marketing product and service offerings, with the ability to oversee team strategy and execution
• Empathy and a player-coach mentality in supporting internal teams and junior staff members
• Excellent public speaking skills
• The ability to stay calm under pressure, think creatively, and act diplomatically while maintaining excellent communication, management, organizational, and interpersonal skills
• Solutions-oriented problem-solving and strategic thinking skills
• A team player mentality with the ability to manage junior staff members directly and indirectly
• The ability to thrive while managing multiple complex projects

FINN Partners is an equal opportunity employer that values diversity and inclusion. We encourage applications from all qualified individuals, regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law.

Will you join us?