Domestic Supervisor (Mobile)
Responsible for overseeing the operations of the Cleaning Team, ensuring the delivery of excellent customer service by responding to all user requests across sites in a timely, accurate, and professional manner, in line with agreed service level requirements.
The role is data-driven, using insights to identify operational inefficiencies and drive continuous improvement in service quality.
Additionally, this role supports the Contract Domestic Manager in developing and refining policies, systems, and protocols to optimise the utilisation of physical resources across all sites.
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