Back to Jobs

Supervisor (Part-Time)

Pandora
London
Competitive Pay | Monthly Bonus Scheme (10-20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits

You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays

We are looking to cover 24 hours per week, Permanent

The rate of pay will be between £14.82 per hour - £14.82 per hour

At Pandora, we believe in creating moments that matter — for our customers and our team. As a Supervisor, you’ll take the lead on retail operations, coach and inspire a high performing team to beat their targets and deliver a world-class customer experience. If you’re passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!

Named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK, Pandora is a company that dares to dream, cares deeply, and empowers its people to deliver exceptional results — every single day.

The Role

As a Supervisor, you’ll oversee the running of the busy sales floor, motivate and coach your team of sales assistants to unlock their full sales potential and ensure our customers enjoy a personalised, meaningful shopping experience.

You’ll champion our brand values of Dream, Dare, Care, and Deliver and take ownership of daily store operations. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Supervisors will lead by example, so will be set their own personal KPIs and sales targets.

What You’ll Do

Sales floor

  • Hold daily team briefs, sharing store’s KPIs, and motivate the team in beating these
  • Drive exceptional service through role-modelling our selling ceremony and deliver on KPIs
  • Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store
  • Monitor sales performance and take actions to support team success
  • Handle serious complaints that have been escalated with professionalism and care

Personal sales

  • Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities and needs
  • Use your deep product knowledge and passion for storytelling to create personal, unforgettable experiences and to inspire love for Pandora’s sustainability, design, and craftsmanship
  • Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV, conversion and productivity

Store operations

  • Act as key holder for the store and ensure the relevant store opening/closure procedure is carried out
  • Cashing up and reconciling the till systems
  • Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required
  • Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
  • Operating the till system, handling financial transactions including returns and exchanges, and handle any escalations from the wider team
  • Always being alert while on the shop floor and following company security policies and procedures to keep the wider team and customers safe

The Successful Candidate

Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge, then this could be the opportunity for you.

You’ll Thrive At Pandora If You Have

  • Proven experience in driving sales and profitability
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs and remain confident in a fast-paced environment
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • Are driven by KPIs and get excited by hitting and exceeding targets
  • A well-presented appearance with a taste for desirable products and a passion for retail

Why Work With Us?

 Our People Are At The Heart Of Our Success. We’re Committed To Unforgettable Career Progression And Offer a Rewards Package That’s Second To None

  • Highly competitive hourly pay
  • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
  • Generous jewellery uniform allowance to express your style and individuality
  • Employee discount to treat yourself and your loved ones
  • ‘Wear box’ access: Select jewellery to wear each time you’re working
  • Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
  • Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
  • Parties, incentives and gifts throughout the year
  • Clear career progression and training opportunities, empowering you to grow and succeed

If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

  • If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Posted 2025-11-24

Recommended Jobs

Electro Mechanical Assembler

Orpington, Greater London

Electro Mechanical Assembler £14 – £18 per hour 3-6 month contracts Orpington area A new and exciting opportunity has arisen for a Electro Mechanical Assembler to join a fantastic e…

View Details
Posted 2025-08-29

Core Java Developer- JVM, Multithreading, TDD, Spring

Quant Capital
London

Salary: £100k + bonus and benefits Core Java Developer– JVM, Multithreading, TDD, Spring Quant Capital is urgently looking for a Core Java Developer to join our high profile client. …

View Details
Posted 2025-10-30

Teacher of French at an Independent School in Haringey

Marchant Recruitment
London

An Independent School in Haringey is seeking a permanent, full-time Teacher of French, starting January 2026. This key role is focused on delivering excellent French tuition across all key stages. …

View Details
Posted 2025-10-22

Intensive Care Nurse (ITU) - Euston (Warren Street)

Pulse
London

Pulse are looking for registered and experienced Band 5 & 6 Registered Intensive Care Nurses in the Euston area. At Pulse, we understand that being an Intensive Care Nurse can be challenging. We w…

View Details
Posted 2025-07-31

Nanny, part-time role, Job ID J1EA78

Little Ones UK Ltd
Battersea, Greater London

A wonderful family in the Battersea area is seeking a Part-time Nanny to provide attentive care for their baby. They are looking for an experienced, caring, and easygoing individual with a basic unde…

View Details
Posted 2025-11-18

ASW Senior Social Worker/Snr Practitioner (London MOC)

Southwark Council
Southwark, Greater London

Job Category : Social & Health Care Qualified Location : Queens Road 1, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Sala…

View Details
Posted 2025-07-30

Maintenance Technician - Part Time (20 Hours )

Greystar
London

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in ins…

View Details
Posted 2025-11-04

Nurse Prescriber urgently required

Locum Meds
Dagenham, Greater London

JOB OVERVIEW The successful candidate will provide care for the presenting patient from initial history taken, clinical assessment, diagnosis, treatment to the evaluation of care. You will de…

View Details
Posted 2025-10-03