Supervisor
Job Title: Supervisor - Social Housing
Location: East London
Contract Type: Permanent
Salary: £40,000 - £42,000 per annum
About the Role:
We are working with a well-established housing provider in South London seeking an experienced Repairs Supervisor to join their team on a permanent contract . This key role involves overseeing day-to-day operations for responsive repairs, void refurbishments, and damp & mould works across a portfolio of social housing stock.
You'll be leading a team of operatives and/or contractors, ensuring high-quality work delivery, customer satisfaction, and compliance with all safety and legislative standards.
Key Responsibilities:
Supervise and manage responsive repair works, void property refurbishments, and damp & mould remediation.
Conduct pre- and post-inspections to ensure works meet quality, specification, and health & safety standards.
Coordinate and manage a team of operatives and subcontractors, providing guidance and performance management.
Monitor progress of works to ensure completion within agreed timeframes and budgets.
Liaise with tenants, contractors, and internal teams to resolve issues and maintain excellent service standards.
Ensure void turnaround times are minimised while maintaining lettable standards.
Maintain accurate records, update systems, and report on progress, KPIs, and service delivery outcomes.
Support compliance with housing regulations, internal policies, and health & safety legislation.
Requirements:
Proven experience in a supervisory or management role within social housing repairs/maintenance.
Strong knowledge of void works, damp & mould treatment, and general responsive repairs.
Trade background or relevant technical qualifications (NVQ, City & Guilds, etc.).
Strong leadership, communication, and problem-solving skills.
Sound understanding of health & safety and compliance requirements in housing.
IT-literate with experience using repairs or asset management systems.
Full UK driving licence (company van provided).
Desirable:
SMSTS or SSSTS qualification.
Previous experience working for a housing association, local authority, or maintenance contractor.
Familiarity with South London housing stock and related challenges.
How to Apply:
If you're an experienced supervisor with a strong background in social housing repairs and a passion for service delivery, we'd love to hear from you. Apply now!
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