SENIOR MEETING AND EVENTS PLANNING EXECUTIVE - 02- Meeting & Events
Job Details
Salary £ 35,000 plus troncHoliday – 28 days holiday, enhanced after 5 years of service.
But there’s more... Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award. About us...Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.
A bit about what you will do... Senior M&E Planning Executives lead by example and inspire the team to successfully execute the planning of confirmed meetings and events business while managing client relationships to ensure exceptional, unique and memorable experiences are created.
- Support and develop M&E Planning executives to manage events once handed over from the enquiry team and ensure all information is compiled and recorded.
- Oversee events of 100 delegates and more, with primary focus on ballroom residential events.
- Maintain close contact with all organisers, ensuring that all their requirements are accurately recorded using every opportunity to maximise sales.
- Compile daily and weekly function sheets containing all necessary information, so the team receives operational details as per agreed timelines.
- Ensure all additional services required for clients are booked and supplied.
- Conduct site visits, food tastings and hold pre-conference meetings to confirm all details prior to the event.
- Liaise between the client and the M&E Operational team.
- Stay knowledgeable about the current competitor set and their facilities.
- Strong supervisorial, motivational and communication skills.
- Excellent standard of written and spoken English.
- Attention to detail.
- Ability to take initiative and deal with unexpected situations and last-minute changes.
- A smart and professional appearance.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
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