Retail Manager UK and Northern Europe F/M
- Define and implement strategic initiatives to maximize business development and sales performance across the Full Price boutique network.
- Analyze sales data to identify trends and areas for improvement, and implement action plans to boost performance.
- Prepare insightful monthly business reports, highlighting achievements, challenges, and recommendations for improvement.
- Promote a strong Clienteling culture by fostering authentic, attentive, and lasting relationships with clients.
- Recruit, coach, and support Store Managers to develop their teams and drive business growth, while cultivating a positive and dynamic work environment aligned with Moncler’s luxury values.
- Motivate teams to deliver an elevated client experience and ensure operational efficiency and collaboration.
- Provide regular updates to the General Manager EMEA on sales performance, store activities, people topics, inventory status, and key issues.
- Collaborate closely with the local Operations team to ensure compliance with corporate guidelines and procedures (stock management, legal, safety, sustainability, HR, etc.).
- Ensure store image and visual merchandising standards are upheld, and coordinate necessary actions related to store presentation and maintenance.
- Work with the Retail Merchandising team to provide product feedback, market trends.
- Build and maintain strong relationships with business partners (department stores, travel retail organizations) to support Moncler’s sustainable growth.
- Assess market opportunities and lead the project management of new store openings, relocations, and renovations.
- Perform other ad hoc tasks and projects as required.
- Degree in Business Management or a related field.
- Minimum of 10 years’ experience in retail, including multi-store or network management within the luxury or high-end fashion sector.
- Proven ability to drive results and deliver excellence, with a strong client focus.
- Self-motivated, proactive, and passionate about the luxury retail industry.
- Strong leadership, analytical, communication, and negotiation skills.
- Ability to prioritize tasks effectively based on business needs.
- Service-oriented, adaptable, and solution-driven.
- Full professional proficiency in English; additional languages are a plus.
- Excellent command of Microsoft Office and analytical tools.
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