Supervisor
SUPERVISOR - LUXURY RETAIL
West London - £30,000 - Full-Time We are currently recruiting for an experienced Supervisor to join a growing luxury retail business with multiple boutiques across West London, with a new location opening soon. This is an excellent opportunity for a Senior Sales Advisor or Supervisor looking to take on more responsibility within a growing luxury retail environment.THE ROLE
- Support the management team with the day-to-day running of the boutique
- Lead by example on the shop floor and deliver an exceptional customer experience
- Support the team in achieving sales targets and KPIs
- Motivate and guide Sales Advisors throughout the day
- Assist with coaching and developing team members
- Build strong relationships with new and existing clients
- Support VIP and repeat client development
- Assist with stock, operational and administrative duties
- Help maintain high standards across the boutique
- Take responsibility for the shop floor and team when required
- Bring a positive and proactive approach to improving the customer experience
THE IDEAL CANDIDATE
- Previous Supervisor, Senior Sales Advisor or Team Leader experience within luxury or premium retail
- Strong sales and customer service background
- Commercially aware and motivated by achieving results
- Confident supporting and motivating colleagues
- Warm, personable and passionate about building client relationships
- Adaptable and comfortable working in a growing and evolving business
- Open to new ideas and different ways of working
- Arabic, Spanish or Italian language skills would be highly advantageous
PACKAGE
- £30,000 basic salary
- 37-40 hours per week
- Store-based commission structure
- Weekly sales incentives
- £500 annual bonus
- Pension
- Ongoing training and development
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