Operations Director - Facilities Management

Compass Group UK
London

Job Details

Operations Director - Facilities Management
Imediate Start - competitive salary

Are you a people-first leader with a passion for building high-performing teams and delivering exceptional client service? We’re seeking an outstanding Operations Director to lead our facilities management operations, driving performance while inspiring the people behind it.

In this strategic leadership role, you’ll oversee a portfolio of multi-site contracts, developing talent, strengthening client partnerships, and ensuring sustainable business growth. Your leadership will create a culture of operational excellence where teams thrive, standards are exceeded, and long-term relationships flourish.
Key Responsibilities
  • Inspire and Lead Teams : Build and develop high-performing FM teams across multiple service lines, creating a culture of accountability, collaboration, and excellence.
  • Drive Growth : Strengthen client partnerships, ensuring retention and identifying opportunities for innovation and service expansion.
  • Operational Excellence : Champion compliance, quality, and consistency across all FM services, including hard and soft facilities management.
  • Financial Leadership : Oversee budgets, performance metrics, and reporting to achieve financial and contractual targets.
  • Foster Innovation : Lead continuous improvement initiatives, driving efficiency, sustainability, and service innovation.
Key Skills & Competencies
  • Proven leadership skills with the ability to inspire, guide, and motivate diverse teams.
  • Excellent interpersonal and communication skills to engage with stakeholders at all levels.
  • Strategic thinker with a focus on efficiency, client satisfaction, and innovation.
  • Strong financial acumen, including budget management, forecasting, and cost control.
  • In-depth knowledge of FM compliance standards (health & safety, statutory maintenance, sustainability).
  • Ability to thrive in a fast-paced, client-centric environment with a solutions-focused mindset.
What You Bring
  • 3+ years’ experience at director level within facilities management, property services, or multi-site operations .
  • A proven track record of leading and developing teams in a multi-contract environment.
  • Strong experience in managing and growing client relationships with a focus on service excellence.
  • A collaborative and inclusive leadership style with an emphasis on coaching and development.
  • Commercial acumen with practical knowledge of contract management and P&L responsibility.
  • A strong understanding of health & safety, statutory compliance, and sustainability in FM operations.
At Compass Group UK&I, we’re committed to fostering an environment where every individual can be themselves at work and has equal opportunities to progress. We strive to build a culture that respects and celebrates the unique talents, backgrounds, and abilities of all our people. We want colleagues to feel valued, empowered, and able to thrive — because diversity is our strength.
Posted 2026-01-24

Recommended Jobs

Year 1 Teacher - Independent School - Lambeth - January...

Marchant Recruitment
London

Join a forward-thinking independent school in Lambeth as a Year 1 Teacher starting January 2026. The school is looking for a dedicated Year 1 Teacher who can inspire, motivate, and nurture young pupi…

View Details
Posted 2025-11-01

Chemistry Teacher - Croydon - Jan 2026

Marchant Recruitment
Croydon, Greater London

Are you an inspirational Chemistry Teacher looking for an exciting opportunity to work in an Outstanding school who will invest in developing your career, subject knowledge and give you the opportuni…

View Details
Posted 2025-10-31

Editor

Mark Allen
London

Editor – British Journal of Nursing (MA Healthcare) Hybrid (Herne Hill, 3 days in office) The salary is £40,000-£45,000 (DOE) plus company benefits. This role is responsible for ensuring t…

View Details
Posted 2026-01-17

Customer Support Representative

SeedLegals
London

Interested in exploring the world of legaltech? Want to bring your customer support experience to a startup environment? Join our diverse team at SeedLegals and provide high-quality support to star…

View Details
Posted 2026-01-30

Accident & Emergency Nurse - (RGN/RNA)

East London

Join Our Team - As Accident and Emergency staff at Royal London Hospital Location : London  Are you passionate about making a real difference in the lives of people? Cromwell Medical is looking …

View Details
Posted 2026-01-12

Sales Development Representative - UK & Nordics

Veeva Systems
London

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…

View Details
Posted 2026-01-18

BDR Manager

Gravitee
London

Gravitee is a 2025 Gartner® Magic Quadrant™ Leader , on a mission to govern the world’s intelligence . We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agen…

View Details
Posted 2026-02-04

Year 6 Teacher - Tower Hamlets

Marchant Recruitment
London

An ambitious and supportive primary school in Tower Hamlets is recruiting a skilled Year 6 Teacher to join their Upper KS2 team. This role offers the opportunity to guide pupils through their final y…

View Details
Posted 2026-01-16

KS1 Teacher - Outstanding Primary School in West London

Marchant Recruitment
London

Are you an enthusiastic and dedicated KS1 teacher eager to inspire the next generation of learners? An Outstanding Ofsted-rated primary school in the heart of Kensington and Chelsea is seeking a pas…

View Details
Posted 2025-10-18

Head Registered Veterinary Nurse - Maternity Cover

GLG Vets
London

About the Role: GLG Vets is excited to present an opportunity for a Head Registered Veterinary Nurse to join a well-established veterinary practice in West London for maternity cover. This is a ful…

View Details
Posted 2025-11-12