Senior BI Analyst

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com !

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We're looking for two fantastic Senior BI Analyst to join our growing cross-product team!

Our centralised team empower Zopa with data-driven insights that enable decision-making across different areas of the business, such as product, risk and operations . They are passionate about continuous learning and innovation , ensuring we stay at the forefront of best practices in data analysis and business intelligence.

Their mission is to provide seamless data access across the organisation and create automation wherever there is opportunity, while increasing rigour, trust and consistency on key deliverables. They work closely with stakeholders across the business to bring a cross-product perspective .

The team of four are currently driving key projects in Zopa that provide a broad overview of key metrics across different products and credit risk areas, supplementing these with top analytical tools that allow for a deep-dive. Our tech stack includes some of the best in the industry, SQL (currently on Amazon Redshift), dbt, Tableau and Python.

A day in the life...

• Play a key role in building, optimising and innovating existing processes, setting the standard for MI and data manipulation across the business.
• Work closely with stakeholders at all levels across product, credit strategy and operations including the senior leadership team to understand their data needs and deliver the best data solution to address them using tools such as SQL, dbt (opportunity to learn this, if you haven't already!), Python and Tableau.
• Collaborate with the wider analytics community across the business, such as product analytics and credit strategy, to deliver data outputs that are rigorous, trustable, repeatable and automated (when possible).
• Optimise and improve existing processes around different parts of the business such as operations, credit risk and product.
• Contribute to maintaining and improving our data marts and metrics to allow smoother self-serve across the company.
• Opportunity to develop your coaching and mentoring skills through supporting and elevating the teams coding standards and ways of working.
• Own the accurate, efficient and timely production of key regulatory reports.

About You...

• You are fluent in SQL and/or in another programming language such as Python.
• You have experience in using Tableau or other BI tools, e.g. Looker, Power BI.
• You have hands-on experience in data preparation and/or are keen to develop these skills.
• You have a strong curiosity about the high level strategic and commercial drivers of the business and can translate this understanding into actionable data outputs that inform and enhance decisions across various functions.
• You want to work in an organization where you’ll have a broad role. Unlike many traditional banks, there is scope for you to be involved in many different projects in different areas of the business.
• You have good attention to detail and feel comfortable going through complicated data structures ensuring the generated results are accurate.
• You're a strong conceptual thinker and you can draw insights from data and turn them into actionable recommendations.
• Excellent oral and written communication skills with ability to translate insight into a coherent story that drives action.

Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

We're on the move!

Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

• Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.