Team Assistant / Admin Assistant

Job Title: Team Assistant

Location: London (Farringdon)

Salary : £23,000 - £25,000 per annum

Job Type : 35 Hours per week, Permanent

About us

Carbon Global is a multi-award-winning business development and lead generation agency. The company has a strong focus on the Tech and Healthcare sectors. They also have their own app, in-house video production, social media, and casting studio. The company's values include multidimensional innovation, integrity, putting humans first, collegiality, and hard work. The company respects and values the things that make people different.

About the role

We're looking for someone to join our expanding team of plants and laptops. The job doesn't have a glass ceiling; we're looking for someone to grow as the company (and the plants) grow. We encourage applications from all walks of life but unfortunately, at this time we cannot accept applications from Haribo gummy bears as Sam is now vegetarian.

The Team Assistant will join an expanding team and it's a hybrid position requiring a minimum of two days in the Farringdon office on Wednesdays and Thursdays.

Main responsibilities include:

• Working with Business Development Managers to coordinate and schedule meetings for up to sixteen clients.
• Proofreading and amending internal and external correspondence.
• Communicating with clients professionally via email, attending client meetings, and maintaining email inboxes.
• Conducting research on industry trends and companies of interest to Carbon Global and its clients.
• Assisting with client onboarding, which involves taking detailed notes, preparing documents and folders, and managing file structures and databases.
• Collaborating with internal stakeholders on specific client strategies.
• Working with other Team Assistants, as well as the Client Success and Leadership teams, to improve internal processes.
• Leading and maintaining projects that integrate into client CRM systems and optimize internal systems.
• Conducting admin training for all team members and newcomers.

About you

The ideal candidate is a highly focused and organised individual with a desire to learn and grow.

Required skills:

• Ability to prioritise in a constantly shifting environment.
• Acute eye for detail and precision.
• Excellent written and verbal English language skills.
• Good communication and interpersonal skills.
• Calm under pressure and able to multi-task.
• Ability to anticipate, identify, and strategically solve internal and client issues.
• Excellent typing skills for producing accurate and detailed notes.

Desired skills:

• Proactive and comfortable contributing to discussions.
• Experience with CRM systems and Google Workspace/Microsoft Office.
• Knowledge of GDPR and data protection practices.
• Additional languages.

What we offer

• Hybrid working.
• Monthly office drinks, dinner, or activity in Central London.
• Extensive ongoing personal development.
• Unlimited access to therapy on a well-being platform.
• Access to the company library and Book Club.
• Free sanitary products at the Farringdon office.
• Implemented Anti-harassment Policy.
• Regular company workshops on topics like Mental Health and Wellbeing awareness and Sexual Harassment.
• 20 days of holiday plus 8 public holidays, and an extra paid day off for your birthday.
• Monthly one-to-one meetings with the Company Director to discuss development and well-being.
• A supportive team that values quality work and a healthy work-life balance.

Additional Information

• Applicants must be UK residents.
• Please note; Our office is accessible via stairs only
• A cover letter must be attached with your CV to be considered for the role.

Candidates with experience of: Administrative Assistant, Office Assistant, Executive Assistant, Junior Project Manager, Client Services Administrator, Office Administrator will also be considered for the role.