CRM Marketing Manager - FTC
- Plan and deliver customer strategies across email and SMS channels
- Manage campaign schedules to ensure messages are sent at the right time.
- Build, schedule and deploy campaigns in Salesforce Marketing Cloud
- Develop automated customer journeys and personalised communications
- Work with various colleagues to coordinate campaign activity and priorities
- Review campaign content before release to maintain accuracy and consistency
- Monitor campaign performance and use insights to optimise future email and SMS communications
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