PA/Office Manager

Description

ABOUT THE ROL E

We’re looking for a highly organised and proactive PA/Office Manager to support our CEO and ensure the smooth running of our London HQ. This is a hybrid role that combines executive support with day-to-day office operations. You’ll manage diaries, meetings, travel, and communications for the leadership team while also keeping our workspace efficient, welcoming, and well-coordinated.

You’ll be a key point of contact across the business, anticipating needs, juggling priorities, and driving internal organisation with calm efficiency. This is an ideal role for someone who enjoys wearing multiple hats, uses technology (specifically AI tools) to work smarter, and thrives in a dynamic, people-driven environment.

This role will require a minimum of three days in the office (Tuesday, Wednesday, and Thursday), with flexibility to work a fourth day on-site when business needs arise. For example, to support visiting stakeholders on a Monday or Friday. 

RESPONSIBILITIES

PA support

• Manage the CEO’s calendar, including scheduling internal and external meetings, ensuring optimal time efficiency and minimal conflicts
• Provide administrative support such as preparing presentations, reports, and documentation
• Act as a point of contact between the CEO and internal/external stakeholders
• Handle sensitive and confidential information with discretion and integrity
• Monitor inbox, flag priority emails and send holding messages when necessary
• Leverage AI tools to manage inbox, prepare draft emails and streamline tasks related to calendar management, prioritisation, admin workflows, and document preparation
• Organise and coordinate meetings, including agenda preparation, note-taking, and follow-ups
• Oversee logistical arrangements for both domestic and international travel (transport, accommodation, dining) for the CEO
• Ensure professional meeting room setup in advance of key client and board meetings.

Office Management

• Oversee the smooth day-to-day running of the London office, including managing suppliers, maintenance, and general facilities issues
• Represent SINE in tenant meetings and take ownership of follow-up actions
• Maintain office supplies (e.g. food, drinks, stationery) and handle incoming calls
• Plan and coordinate team events, offsites and socials, as and when required by the Leadership and People teams
• Support the People team with the implementation of health and safety procedures and ensure compliance
• Coordinate IT onboarding for new starters, including workspace setup and equipment
• Support ad-hoc internal projects and operational tasks e.g. supporting with our carbon neutral efforts.

ABOUT YOU

As part of our dynamic team, you’ll need to demonstrate the following experience & skills:

• 1+ years PA experience (working with leaders in different time zones is desirable)

• AI literacy - 1+ years demonstrable experience using AI to maximise efficiencies for admin, calendars etc.
• Office management & event planning experience is desirable but not essential
• Demonstrable experience working with Microsoft Office and/or Google Drive applications
• The ability to multi-task along with excellent organisational skills
• A positive and enthusiastic attitude
• High levels of discretion and confidentiality
• Strong written and verbal communication skills
• The ability to build strong collaborative relationships at all levels of an organisation.

BENEFITS

• 25-day holiday allowance excluding Bank Holidays (plus extra time off over the Christmas period) and one extra day’s holiday accrued for the first three years of service
• Competitive salary - verified annually through external benchmarking analysis
• 3pm finish on a Friday - subject to business requirements
• Enhanced family-friendly and personal leave
• Health cash plan (after 3 months service)
• Employee assistance programme
• Working from home equipment allowance
• Occasional free tickets to live events
• An incredible office environment in the heart of Fitzrovia with neighbourhood discounts on local restaurants, health and wellbeing and shopping
• An active social events calendar and opportunity to input into the social calendar
• Opportunities to help further shape the business culture and agency benefits.

LOCATION

Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. 

ABOUT US 

SINE Digital is the pre-eminent disruptive performance marketing agency with offices in London's West End and New York. We connect people to the experiences they love through designing and delivering cutting-edge digital solutions for some of the biggest names in live entertainment, fashion and e-commerce. Our data-driven expertise in strategic digital marketing consultancy and digital marketing insight is built on years of commercial experience. We prioritise our people and are committed to fostering an exceptional work environment and positive company culture. Together, we’ve shaped a company that consistently breaks the mould and strives for excellence. 

Today, SINE Digital stands as a collective of fun, passionate, and curious disruptors dedicated to making a mark on the brands and people we work with every day.

At SINE Digital, we’re committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at [email protected] - we’re here to ensure you have what you need to show up as your best self.