Workshop Manager (Hiring Immediately)

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Job reference 340965

Workshop Manager , EL203

Salary from £53,806, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates.

Permanent , Full time

F&MS SC North London

Royal Mail is currently seeking an experienced Workshop Manager to lead operations at our North London site. As the Workshop Manager you will play a pivotal role in the delivery of cultural change. You will be accountable for the performance of your Workshop(s) in your area, with specific accountability for delivering performance against all key Maintenance scorecard indicators, including, Safety, Legal, Cost, People and Stakeholder performance measures.

This is a fantastic time to join the Royal Mail Fleet team as we progress on our journey towards net zero, targeting an all-electric delivery fleet by 2035. This is a huge undertaking with over 50,000 vehicles and trailer assets, from buying and selling vehicles, providing maintenance and accident repairs, to managing fuel and supplier contracts there are exciting roles for anyone wishing to pursue a career involving vehicle asset management.

About the Role

You will be critical to ensuring the delivery of Fleet performance and for meeting the requirements of the Operator in the most efficient and cost-effective way.

You will also:

• Be accountable for compliance to both legal and RM safety policies and meeting safety targets as well as delivering maintenance services and for optimising cost performance & forecasting through the use oftheresource planning and booking tools
• Be responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels and the deployment of all changes relating to Fleet Workshops
• Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team
• Be accountable for the achievement of all agreed targets, including internal Customer targets with SLAs through the use of effective performance management techniques
• Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support Continuous Improvement activity within the Workshops
• Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change

You will also be responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster.

About You

For this role you need to be fully qualified to at least advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You are an established team leader with relevant Industry knowledge and experience of dispersed maintenance operations.

You are also able to:

• Effectively manage and build relations with stakeholders
• Influence and deliver results through people
• Manage and build relations with Trade Union partners
• Lead, develop and coach to drive performance improvement.
• All Workshop Manager roles require a high degree of flexibility to ensure effective cover across multiple shift operations and the successful candidate may be required to travel to other sites within your area of responsibility.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to permanent employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 27th July at F&MS SC North London.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. (delete if essential criteria only)

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: