Store Manager FT - London Flagship

APM MONACO
London
APM Monaco is recruiting a store manager for one of our shop in London

Sales
  • Achieving sales targets
  • Analyse sales reports and data to determine business needs and implement strategies
  • Define individual objectives for sales consultants
  • Motivate team members and ensure understanding of KPIs to improve individual and team performance
  • Work with the marketing team

Customer service
  • Ensure quality of customer service
  • Ensure that the team maintains communication with customers
  • Resolve customer complaints and support decisions made by sales advisors

Operations
  • Ensure the maintenance, presentation and organisation of the shop
  • Ensure payment procedures are followed
  • Monitor expenditure on blinds
  • Set up staff schedules as required
  • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
  • Maintain good communication with members of the company and other stores.

Visual Merchandising
  • Improve and maintain merchandising guidelines
  • Ensure that the store is clean, organised and complies with the guidelines set by management.
  • Work with the logistics and marketing teams to ensure that the store's product range is correct
  • Identify and communicate defective products as quickly as possible
  • Communicate stock requirements

Human resources
  • Participate in the recruitment, training and development of staff
  • Develop and monitor training programmes
  • Evaluate the performance of each staff member and provide constant feedback to improve performance
  • Helping to resolve HR problems
  • Ensuring that professional image and standards are respected and reflect the brand image
Profil recherché
  • You love APM Monaco
  • Fluency in English. Other foreign languages would be appreciate
  • Result-driven and commercially minded
  • Approachable personality
  • Attractive and competitive package is offered

Don't wait to join APM Monaco team. Apply now!
Posted 2025-06-04

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