Hotel Receptionist
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As a Receptionist at one of our Innkeeper's hotels, you'll love going the extra mile for our guests and you'll be an expert at making them feel at home. You'll use your administration skills to make our guests' check in as seamless as can be and you'll share local knowledge to give them the best possible time away.
Join us at Innkeeper's, the perfect place for those who love a warm welcome and a place to stay that has something a bit different to offer. Whether our guests are looking to staying in a pub with great heritage, or looking for a romantic break, we strive to make every stay one to remember.
WHAT'S IN IT FOR ME?• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you. WHAT WILL I BE DOING?
• Giving every guest a friendly welcome when they arrive at the check-in
• Providing guests all information they require for their stay (Breakfast serving times and location, location of night entrance, bar and food serving times etc)
• Asking if the guest if they would like to book a table in your pub/restaurant for dinner
• Talking to every guest about the Innkeepers Lodge guest experience survey at check-in
• Dealing with guest queries and complaints quickly and professionally
• Serving guests in turn, quickly and efficiently
• Taking reservations from guests and dealing with all telephone call with the highest of Customer service WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...
• Passionate about guest care
• A can-do attitude
• Professionalism under pressure
• Great eye for detail
• Enjoys and wants to be an active member of a team
• Excellent verbal communication
• An understanding of what excellent guest service looks like
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
#IKC
Recommended Jobs
Temporary Accommodation Income Officer
Temporary Accommodation Officer Location: South East London Contract: Temporary / Ongoing Rate: £26.80 per hour (Umbrella / Limited) Working Pattern: Mon to Fri 9am to 5pm Hybrid – 2 days…
Assistant Manager
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their ne…
Band 7 Locum Paediatric Physiotherapist - London
Job Title: Locum Paediatric Physiotherapist Banding: Band 7 Location: London Working Hours: Monday – Friday 8:00 AM – 4:00 PM or 8:30 AM – 4:30 PM Start Date: ASAP Duration: 3 month…
Head of Bid (Maternity Interim Cover)
Head of Bid Term - 12 month FTC maternity interim cover Commence date - 1st Feb 2026 Role and Responsibilities Supporting the Isio business growth strategy, the Head of Bid is a crucial r…
Year 5 Teacher | Lambeth | Independent School
Are you an ambitious Year 5 Teacher who thrives on curriculum leadership and high standards? A distinguished Independent School in Lambeth seeks a Year 5 Teacher to start in January 2026. The Year 5 …
Teaching Assistant - Russell Group Graduates Required
Teaching Assistant - Russell Group Graduates Required A top tier Secondary School in the London Borough of Southwark are on the hunt for Teaching Assistants, ASAP starts. These are long-term & full…
Hotel Receptionist - 5* Boutique Hotel
Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in it…
Occupational Therapist - Adult Social Care (Complex OT)
Our client is looking to recruit experienced Occupational Therapists to join their Adult Social Care Complex Occupational Therapy Service.This is a pivotal role where you will manage a complex caselo…
Reformer Coach
Reformer Coach Opportunity at The Method, a Premium Boutique Fitness Studio and Club in Notting Hill. We are seeking a passionate and energetic Reformer Coach to join a high-end fitness and well…
Operational Support Specialist
Operational Support Specialist Hybrid, London location Why work for us? ~ Salary of £25420 per annum ~ A workplace pension scheme ~ Hybrid working, with collaborative days in our office …