Supply and Demand Manager

We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.

This is an opportunity to lead supply and demand planning across our Beers, Wines, Spirits and Drinks category, a specialist area with a genuinely complex, end to end supply chain. From long lead times, imports and bonded warehouses to tax considerations, vintage changes and a broad mix of smaller suppliers, this category calls for thoughtful planning and confident decision making. You’ll lead a team of Supply and Demand Planners, helping them deliver strong availability, manage waste and inventory, and respond effectively to new products and range changes. You’ll build close relationships across supply chain, commercial, retail and our supplier base, using data to identify opportunities, improve processes and make planning more effective. With a strong private label presence and products that carry real customer and brand significance, this is a role where category understanding, commercial awareness and operational judgement come together.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

• Lead and develop a team of Supply and Demand Planners, creating clear priorities and supporting strong performance across the category.
• Shape end to end plans for Beers, Wines, Spirits and Drinks, balancing availability, waste and inventory across complex supply routes.
• Build trusted relationships with commercial teams and suppliers to plan new products, range changes and key seasonal events.
• Use data to improve forecasts, identify trends and influence decisions on supplier capacity, product range and availability.
• Drive continuous improvement across planning processes, supplier performance and ways of working.

Who you are

• You bring direct experience of Beers, Wines, Spirits and Drinks supply chains within retail, consumer goods or a related environment.
• You can connect supply chain planning with longer term business goals, balancing immediate priorities with future category needs.
• You have worked across an end to end supply chain and know how to navigate environments where processes are not always standardised.
• You are confident analysing data, identifying opportunities and turning insight into practical process improvements.
• You build strong relationships across commercial, supply chain and supplier teams, communicating clearly and influencing decisions with confidence.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.