Sr. Director, Analyst - AI/Agentic Systems in Digital Workplace Applications For MS Copilot (Remote Europe)

Description

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

As a Gartner analyst within the Enterprise Applications team for IT Leaders and Technical Professionals, you will shape industry perspectives on the future of the digital workplace and critical dependencies (including tools, systems, workflows and skill disciplines) necessary for organizations to transition from early AI experimentation toward realizing measurable, AI-driven business value.

Your role involves leading collaborative research focused on major enterprise AI assistant and agentic vendors (e.g., Microsoft, Google, OpenAI, Amazon, Anthropic) and their products to deliver actionable guidance regarding their product capabilities, platform maturity, security controls, and integration approaches to scale AI across the workforce.

What you’ll do:

Create innovative, thought provoking, and highly leveraged “must-have insights” content

Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act

Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

Demonstrate thought leadership in establishing insights positions across a team of analysts

Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

Provide high quality and timely content peer review

Build credibility as an industry expert to represent Gartner insights, methodology and strategy

Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community

Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery

Be a mentor and a coach by supporting more junior team members

Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

What you will need:

Bachelor's degree or equivalent experience; Graduate degree preferred

12+ years of relevant field or industry experience

Experience and expertise in:

The technology and industry market, major vendors and products (e.g., Microsoft’s M365 Copilot, Copilot Studio, Foundry and Agent 365; Google’ Gemini Enterprise and Vertex AI; Open AI’s ChatGPT Enterprise and Agent Kit)

Digital workplace and end-user computing modernization, with a specific focus on the integration of AI

Managing AI systems architecture, implementation, integration, and orchestration processes

Evaluating and/or embedding AI governance and risk controls across diverse business units to ensure secure, enterprise-wide adoption

Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders

Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables

Demonstrate excellence in research and writing ability

Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions

Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

Strong communicator who is able to explain complex concepts concisely and simply

Subject matter expert comfortable presenting at large and small-scale speaking engagements

Strong business and financial acumen

Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market

Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team

Learning agile and adept with navigating highly matrixed environments

Ability to represent Gartner's research methodology and strategies effectively at all levels

Willingness and ability to travel up to 25% (where applicable)

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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