Regional Contract Manager, Europe

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Regional Contract Manager, Europe.

The role of the Regional Contract Manager is to oversee the end-to-end contract lifecycle and the negotiation of GPS’s standard contract forms, ensure compliance with operational and regulatory requirements, and foster strong relationships with internal stakeholders and external partners. This role is critical in allowing the GPS business to realise revenue faster as it optimizes our contracting and negotiations processes whilst identifying risk and appropriate controls.

The successful candidate will also support Global contract management initiatives in-region including managing the negotiated client population, supporting updates to standard form agreements and migrating clients on legacy terms to current documentation. This role will support creative, customer-centric solutions on complex documentation matters for the entire CIB client population.

In this role, you will:

• Review all standard documentation from all CIB customer segments for products which include deposit/current accounts, payments, liquidity, commercial cards, and general cash management Products.

• Maintain oversight on the Regional Negotiations, and keeping track of key metrics and risk via appropriate governance
• Own the customer experience associated to negotiations and position HSBC as the bank-of-choice when it comes to perceptions on ease of documentation.
• Work closely with the Documentation Proposition manager in the region to ensure all suggestions on process improvement are adequately understood and considered for future development.
• Be responsible for support of GPS negotiations and contract maintenance and must have the ability to support a range of documentation types and issues.
• Collaborate with multiple stakeholders within GPS, CIB, Legal teams globally as required. Hence the role requires strong interpersonal skills and an understanding of the structure of the HSBC Group and its values.

To be successful in this role you should meet the following requirements:

• Previous experience in contract management, preferably within the banking or financial services industry, with a focus on cash management or payments.
• Strong understanding of substantive legal concepts and industry best practices related to contract management.
• Excellent negotiation, communication, and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Advanced writing skills and excellent attention to detail.
• Proven analytical and problem-solving skills, with a keen attention to detail.
• Proficiency in contract management software and Microsoft Office Suite.

This is a hybrid role based in London or Edinburgh

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500