Interim Director of Process Transformation (Contract)

Interim Director of Process Transformation (Contract)

Length: circa 6 months
Location: hybrid, London based client
Start: ASAP, must be immediately available

hedgehog lab is a UK digital product consultancy and certified B Corp, with 20 years of experience and teams across Edinburgh, Newcastle, Leeds, Manchester and London.

We're placing an interim leader inside an established UK organisation going through a major delivery transformation.

Today the organisation works through specialist hand-offs. Your job is to move it to end-to-end delivery, where feature teams own work from design through to release.

You'll own process redesign and rollout, prove the new way of working through live delivery, and coach the leaders who keep it running after you leave. Success is a clean handover: the client's own people owning the model, with the playbook and measures in place.

The delivery model here is AI-enabled. Teams use approved AI tools in everyday build, review and release work, and part of your job is making that a normal, well-governed part of how they deliver.

You won't do this alone. You'll sit in a small embedded team with senior governance behind you, working alongside an interim technical leader on the same programme.

• Baseline: map how work flows across live projects and surface hand-offs, dependencies and risks.

• Design: set role boundaries, decision rights, working agreements and end-to-end quality ownership.

• Prove: run the new model through live teams and sprints.

• Embed: coach leads, measure adoption, capture the playbook and hand ownership to the client.

You'll also run a weekly delivery rhythm with the technical lead, reviewing risk, capacity and dependencies, ringfencing critical work and resolving where transformation competes with business as usual.

Outputs: a current-state process map, a target operating model, a rollout plan and a handover playbook.

• Proven delivery transformation experience as a senior delivery manager, delivery lead or transformation lead.

• A track record moving teams from siloed hand-offs to end-to-end feature team delivery.

• Hands-on and embedded, proving change through live delivery rather than documents.

• A strong coach who builds capability in others and steps back cleanly.

• Confident owning outcomes with senior stakeholders from day one.

• AI-enabled or agentic ways of working a plus.

Contract terms

• Interim contract, roughly six months.

• Hybrid, London based client.

• Start ASAP, must be immediately available.

How to apply

Submit your CV and include your notice period / availability.

We're mobilising immediately, so we're reviewing applications as they arrive and would rather hear from you sooner than not at all.