Studio Manager - Pilat3s Putney
Studio Manager
Location: Putney, London Coming Soon!
Salary: £35 - £38k Depending on experience
About Us:
We are PILAT3S; we maximise the enjoyment and benefits of Reformer Pilates by
blending traditional Pilates with dynamic movement and cutting-edge technology. Featuring
three dynamic classes – Align, Tone and Power – PILAT3S is to elevate your lifestyle one
movement at a time.
The Role:
The Studio Manager oversees the daily operations of the studio, ensuring a
smooth environment for staff and clients. Duties include managing the studio timetable,
coordinating instructors, delivering the PILAT3S routines, maintaining studio standards, and
providing exceptional customer service.
The Studio Manager will:
Deliver The PILAT3S Routine
• Deliver our pre-programmed PILAT3S routines (Align, Tone, and Power).
• Cue and correct technique, ensuring teaching points and personal engagement
throughout each class.
• Create an enjoyable and safe environment for clients while delivering classes with
confidence and energy.
• Connect with clients before, during and after each class.
Studio & Team Management:
• Oversee daily operations and manage the studio budget.
• Handle maintenance issues and ensure health and safety compliance.
• Lead and supervise a high-performing team, communicating updates and changes to
the team effectively.
Customer Service:
• Provide outstanding customer service in person, over the phone, and via email.
• Support the team in delivering exceptional client service, managing and resolving
customer issues and complaints when required.
• Execute events and support marketing campaigns to enhance the PILAT3S
experience.
Brand Ambassador
• Act as a brand ambassador by promoting PILAT3S and building your own personal
following as an instructor.
• Represent the PILAT3S values – precision, personalisation and progression in both
your in-person and online communications.
About You:
• Strong understanding of Pilates-based movement and the PILAT3S brand.
• Effective communicator with leadership skills.
• Organised, punctual, and professional with excellent time management.
• Able to foster strong relationships with diverse individuals.
• Fluent in English.
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