Assistant Service Manager

Key Health
Croydon, Greater London
Job Title: Assistant Service Manager
Location: Chobham, Surrey
Salary: £27,969 per annum (pro rata)
Hours: Full-time (39 hours/week)

Deputy Manager looking for a change? Team Lead wanting more responsibility? Senior Support Worker looking for a step up? This role is for you!

About Us
We are a values-driven social care provider specialising in support for adults with learning disabilities, complex needs, and behaviours that challenge. Our service supports a small number of adults (approx. 5) in a community setting where independence, social inclusion and meaningful lives are actively encouraged.

The Role
We are seeking an enthusiastic and dedicated Assistant Service Manager to join the team and support the Service Manager in leading the service. Key responsibilities include:

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Supporting the Service Manager to lead, develop and motivate the staff team

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Acting as the Service Manager in their absence

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Recruitment, staff supervision, training and performance management

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Rota planning, managing annual leave, sickness and training allocation

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Ensuring person-centred planning and bespoke support for the people living at the service

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Working with management information to inform decisions and drive a solutions-led culture

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Maintaining and embedding policies and procedures; ensuring safe, consistent practice

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Being part of the on-call / sleep-in rota, as required

About You
You will be a social care professional who:

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Has experience working with adults with learning disabilities and/or behaviours that challenge

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Has led or supervised a small-to-medium sized team (or willing to train)

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Has good IT and business-systems skills

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Can manage your own time, work under pressure, and adapt to changing circumstances

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Has a full UK driving licence (essential)

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Shares our values of respect, excellence, integrity and pride

What We Offer

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High quality training and support for your ongoing career development

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Paid enhanced DBS check

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Flexible working arrangements

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Shopping discounts via Blue Light Card and other benefits

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Pro-rata annual leave (paid)

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Contributory pension scheme with life assurances

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Free, confidential 24/7 health and wellbeing portal and counselling support

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“Recommend a Friend” scheme (earn up to £500)

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Commitment to the Disability Confident Scheme
Posted 2025-11-18

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