Housing Manager (BAND4C)

Sutton Housing Partnership
Sutton, Greater London

Job Category : Housing

Location : Sutton Gate, Sutton Housing Partnership

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:15

Salary: £20.57

Provide excellent place-based housing management

services to tenants and leaseholders.

Enforce SHP’s arrears recovery policy and procedure

including proactive discussions with residents,

pre-court visits and court/eviction attendance.

Prepare cases for court action and represent the

Council/SHP in court.

Be responsible for residents on your patch at tenancy

termination and sign up to ensure properties are

returned in good, clear condition and let promptly.

Complete settling in visits, probationary tenancy visits,

and occupancy checks and enforce any breaches of

tenancy.

Provide advice and support for our vulnerable

customers and where necessary signpost them to other

services that are able to sustain their tenancy.

represent SHP at case conferences and multi-agency

meetings managing effective stakeholder relationships

and seeking joint solutions to housing issues.

Actively encourage and undertake resident

consultation and community development initiatives

that offer opportunities for residents to be involved

and influence the services they receive. Identify and

support residents who want to start new resident

associations.

Maintaining detailed, evidence based records

using attention to detail and excellent verbal

and written communication skills.

Remaining assertive whilst responding

sympathetically and with understanding to

residents with personal and sometimes

distressing issues.

Working on your own and as part of a team with

minimal supervision.

CIH or other relevant Qualification.

Posted 2025-08-29

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