Facilities & Maintenance Manager

Facilities & Maintenance Manager
Location: Kensington, London (Hybrid)

Step into a role where operational excellence meets strategic leadership. As Facilities & Maintenance Manager, you'll lead the delivery of facilities management services across EssilorLuxottica's UK Retail property portfolio, ensuring our stores and support offices remain safe, compliant, efficient and fit for purpose.

Why This Role?

Own a National Estate
Take responsibility for facilities and maintenance operations across more than 700 retail locations and support offices, helping to deliver an exceptional environment for colleagues and customers.

Drive Operational Excellence
Lead facilities strategy, contractor performance, compliance and maintenance programmes while identifying opportunities to improve efficiency and reduce costs.

Lead & Influence
Manage and develop a dedicated facilities team, working closely with senior stakeholders, suppliers and operational teams across multiple business functions.

What's in It for You?

• Hybrid working from our office in Kensington.
• Company pension and employee discount
• Opportunity to work across Vision Express and EssilorLuxottica brands
• Exposure to a diverse property portfolio and national retail estate
• Career development within a global organisation

What We're Looking For

• Previous Facilities & Maintenance experience, ideally within a retail environment
• Strong contractor, supplier and stakeholder management skills
• Experience managing budgets, expenditure and cost control initiatives
• Excellent organisational and prioritisation abilities
• Proven people leadership experience with the ability to develop and motivate teams
• Strong understanding of facilities compliance, maintenance and operational best practice
• Project management experience would be advantageous
• Willingness to travel across the UK & Ireland to visit stores.

Key Responsibilities

• Take an operational lead on facilities and maintenance operations across retail stores and support offices
• Manage planned preventative maintenance and reactive maintenance programmes
• Oversee key supplier and contractor relationships, ensuring service levels and KPIs are achieved
• Ensure compliance with health & safety, fire safety and statutory requirements
• Manage facilities budgets, expenditure reporting and cost-saving initiatives
• Support office and store refurbishment, renovation and dilapidation projects
• Drive continuous improvement across facilities processes and service delivery
• Lead and develop Facilities Coordinators and reception teams to achieve departmental objectives
• Monitor performance and deliver regular reporting on budgets, SLAs and operational activity

About Us

EssilorLuxottica is the global leader in the design, manufacture and distribution of premium eyewear. Home to world-renowned brands including Ray-Ban, Oakley and Persol, we also operate Vision Express and David Clulow across the UK and Ireland.

With innovation, customer experience and operational excellence at the heart of everything we do, we're committed to creating environments where our people can thrive and deliver outstanding experiences for our customers.

Ready to take ownership of a national facilities function and make a real impact? Apply today.