Service Technician

Req I.D: 528778
Location: East Ham
Appointment Basis: Permanent (Shifts Days/Nights/Weekends)
Apply by: 12/10/26
Salary + Benefits : £52,814.82 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Responsible for carrying out routine maintenance, repair and fault finding on 357 Electrostar and 720 Aventra Units. Take overall responsibility of vehicle examinations in line with vehicle maintenance instructions (VMI’s). Undertake all types of maintenance examination work to ensure that we provide a safe, reliable, and defect free train. Take responsibility for the safe, efficient and professional workmanship of oneself and others under your control. Undertake ‘Designated Person’ and ‘Nominated Person’ safety responsibility for applying Depot Protection System and ensure safe systems of work methods are applied.

We’ll look to you for:

• Undertake technical maintenance to the required standards, and in accordance with all maintenance instructions.
• Responsible for the accuracy and completeness of all maintenance documentation prior to Shift Production Manager (SPM) validation and authorisation.
• Responsible to the Shift Production Manager for the accurate identification of outstanding work at the end of the shift.
• Operation of powered plant, lifting and mechanical handling equipment.
• Ensuring all problems with processes, tooling and documentation are identified within the team is reported to the Shift Production Manager / Facility Management Team.
• Highlighting potential Health and Safety concerns
• Compliance with all laid down H&S legislation and depot procedures to ensure a safe accident free environment
• Responsible for keeping the work area clean and tidy and to the highest standards at all times.
• Supporting the SPM regarding delivery of Quality, Waste Reduction, Delivery and EHS targets
• Produce comprehensive reports on specific fault finding investigations
• Identify potential improvements and feedback to Engineering
• Constantly searching for ways to improve processes
• Assist in the coaching of staff in good working practices and quality standards. Supporting the Shift Production Manager in the identification of training needs
  
  

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• NVQL3 Qualification or equivalent
• Demonstrate excellence in approach to work and people activities
• Practical hands-on approach to problem solving
• Safety Critical Competencies
• Experience in fault finding electrically and mechanically
• Highly self-motivated individual, able to work under your own initiative
• Excellent communication and interpersonal skills

Things you’ll enjoy 

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday
• Option to enjoy a brand new electric or hybrid vehicle with our salary sacrifice scheme
• A wide range of flexible benefits that you can tailor to suit your lifestyle

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

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Important to note

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

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