Senior Project / Programme Manager - Hybrid/Farringdon

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Job reference 322266 Senior Project / Programme Manager - Hybrid/Farringdon
Competitive salary

£4800 or £4300 as cash via payroll each month (£358.33) Healthcare, an annual bonus potential of 18% and a generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years service

Permanent, Full time

London Farringdon - Hybrid (current expectation is 2/3 times per week but may change due to business needs)

At Royal Mail we have served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.

Are you a proactive, organised individual with excellent communication and stakeholder management skills? Are you a proactive, organised individual with excellent communication and stakeholder management skills? Have you a strong project & programme background, experiencing complex change? If so, I would love to hear from you. We need someone who has the energy, expertise, and ambition to be part of the team! Interested? More details and how to apply can be found below.

Reporting into the Head of Product Tower Management, you will be the accountable owner managing the strategic development roadmap for your Tower, gaining agreement of the prioritisation for opportunities that will align to support the overall commercial business plan and business strategy.

About the role

To truly excel in the role, you’ll possess the key skills and experience listed below:
• Project/Programme Manager / Delivery Manager experienced in business transformation environments • Creation, owner of the Investment Case, delivery from cradle to grave
• Management of complex portfolio and programme environments
• Expert planner from high level executive communication in order to summarise and gain decision through to detailed project planning within a dependency driven plan
• Ability to get into weeds of the detail to support the team on navigating and understanding complex issues in order to quickly gain decision and recovery
• Track against plans, finance, RAID, manage and escalate as required
• Demonstrate sound P&L understanding with ability to forecast and track financials within a cross-functional environment
• Understand and deliver within complex governance and process models, whilst guiding others
• Experience of Waterfall, Agile and hybrid delivery models
• In this role you will lead and agree the prioritisation and the development workstack with the sponsor and key stakeholders creating the strategic roadmap for the Tower, which will be owned and managed by you. You will be the ‘development arm’ on behalf of the Product/Feature owners for our Letters, Parcels items.

You will be responsible for the creation of the Investment Case(s) and then use your expertise and experience to safely deliver the amendments to market, realising the Return on Investments that have been promised.

Key skills

• Full delivery experience across complicated cross-functional portfolios spanning many years and multi-million £ budgets
• Expert in the creation and tracking of detailed integrated cross-functional project plans for projects/programmes/portfolios, monitoring the delivery of the key milestones, outcomes and benefits of each release, leading to successful delivery • Demonstrate project Finance build, tracking and controls of £multi-million budgets
• Demonstrate knowledge of the full project/programme lifecycle at detailed level
• Cross-functional responsibility, focusing on the outcomes delivered by the project, to enable delivery of the project benefits whilst delivering the key Technical, Operational and Commercial aspects of the delivery
• Experienced in delivering in high-pressure environments, successfully delivering strategic capability to market
• Experience with demanding adherence to documented processes and governance with detailed understanding of Waterfall, Agile, Hybrid ways of working

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Closing Date: 23rd July 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

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