Cloud Engineering Lead - Public Cloud Observability

About the Opportunity

Are you a seasoned technology leader with a passion for building cutting-edge enterprise products and a hands-on approach to engineering? Join Citi's Cloud Technology Services (CTS) team and be part of our commitment to transform Citi technology leveraging game-changing Cloud capabilities to drive agility, efficiency, and innovation.

We're providing our businesses with a competitive edge by leveraging public cloud scale and enabling new infrastructure economics. As the Cloud Engineering Lead – Public Cloud Observability - SVP you will play a pivotal role in shaping and executing our public cloud strategy.

You will be part of a team that continues to deliver big! From building cloud base High Performance Compute (HPC) platform to run huge risk calculation, enabling Citi to leverage GenAI at scale, all the way to enabling payments solutions, this team is at the forefront of innovation.

What You’ll Do

• Lead the Charge: own the Public Cloud Foundations – Observability strategy and its execution, enabling Citi's secure and enterprise-scale adoption of public cloud. You will provide technical authority for all foundational services.

• Build and Inspire: lead and grow a team of deeply technical cloud specialists and full-stack software developers, fostering a culture of innovation and collaboration.

• Innovate and Automate: drive client satisfaction and business value by identifying and developing process improvement and automation initiatives.

• Partner and Collaborate: establish partnerships across the broader Citi technology landscape to align with business growth initiatives and priorities.

• Engineering Excellence: define measurable success criteria and routinely assess service availability and reliability.

• Champion Compliance: drive compliance with applicable standards, policies, and regulations, always assessing risk with Citi's reputation, clients, and assets in mind.

Who You Are

You are a talented leader with a proven track record of engineering leadership, a deep expertise in public cloud, and a passion for engineering best practices. You have:

• Cloud Engineering Expertise: A deep understanding of public cloud services adoption at scale. Expert-level understanding of AWS/GCP Observability across:

  • Proficiency in working with cloud-native APIs from AWS (e.g. AWS Config, CloudWatch) and GCP (e.g. Cloud Asset Inventory, Cloud Monitoring)

  • Experience with Python to automate API integrations and data workflows

  • Experience working with structured data pipelines (e.g. JSON ingestion, normalization, tagging, enrichment)

  • Experience with container technologies (Docker) and Kubernetes platforms (e.g. EKS, GKE, OpenShift)

  • Experience integrating inventory data with CMDB platforms

  • Familiarity with NoSQL databases

• Infrastructure as Code (IaC) Hands On Expertise: demonstrable experience with the following:

  • Programming Languages: Python and Go. 

  • CI/CD: Terraform, Harness, Tekton, Jenkins, etc.

  • Testing Automation: Terratest, Cucumber, PytestBD, AWS Fault Injection Simulator (FIS), Chaos Mesh, etc

  • Experience deploying and operating infrastructure on at least one major cloud platform (AWS, GCP)

• Agile and DevOps Mindset: familiarity with Agile Development, DevOps, and SRE practices.

• Adaptability: demonstrated ability to quickly learn new technologies and adapt to changing project requirements

• Strategic Thinking: experience evaluating complex requirements and rationalizing them into a consistent service offering.

• Excellent communication: the ability to effectively communicate technical concepts to both technical and non-technical audiences.

• Leadership Experience: a proven track record of managing a diverse, inclusive, and high-performing Engineering team.

We offer:

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-MK2

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.