IT Support Analyst with 1st and 2nd Level Treasury Systems Support - FIS Integrity (IT)

IT Support Analyst with 1 and 2 Level Treasury Systems Support ? FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2 level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury?critical processes and protection of daily cash positioning, payment execution, and cut?off compliance.

• Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)
• Oversee payment flows across SWIFT, API, EBICS, and bank platforms
• Validate inbound data (bank statements, market data, trade feeds)
• Execute operational runbooks for failed processes and controlled reprocessing
• Perform daily checks and controls including cash position validation and transaction completeness

Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.

• Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact
• Perform structured triage and initial diagnosis
• Resolve standard issues within SLA using approved knowledge base and runbooks
• Escalate complex or cross?system issues to L3 with full technical and business diagnostic context
• Support major incident management processes and incident bridge calls

Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision?making, external reporting, and audit processes.

• Validate transaction, position, balance, and exposure data across Treasury systems
• Identify and resolve discrepancies impacting liquidity confidence and risk accuracy

Support reconciliation processes and ensure audit?ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.

• Support execution of business testing, UAT, and regression testing
• Validate operational outputs resulting from system changes
• Assist in business readiness checks prior to release or cutover

Essential

• 2?5 years? experience in 1st / 2nd Line Treasury systems or financial systems support
• Understanding of Treasury processes (payments, liquidity, settlements)
• Experience with incident management and ITIL processes
• Strong analytical and troubleshooting skills

Desirable

• Experience in FIS Integrity System
• Basic SQL or data interrogation capability
• Exposure to SWIFT, APIs, and integration technologies
• Experience supporting UAT or testing cycles

Qualifications

• Degree in Finance, IT, or related discipline
• ITIL Foundation (preferred)

Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £85K. Do send your CV to us in Word format along with your salary and availability.