Field Service Tech
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Gaming:
Welcome to the world of land-based gaming. Light & Wonder’s gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position SummarySalary: £27,250 + £1,300 shift allowance
Location: North London Light & Wonder is currently recruiting for Field Service Technician (s) to cover our customer sites around the TW / SL / UB postcode areas. Field Service Technicians are responsible for the service, installation and repair of betting and gaming terminals. As a Field Service Technician you will ensure all of our customers receive the highest possible service standards and provide full instruction and on-going training whenever necessary to customers. Our Service Engineers are also responsible for assisting in the development of customer service procedures and continuously improving the quality of the service we provide. Travel around your designated geography will be required however other travel to other areas as and when needed for cover may be required. The role covers a key area of our business so with that in mind the role requires you to work 40 hours per week on a rolling 5 days out of 7 days working pattern. You will be provided with a company van, mobile phone and tablet and all other relevant equipment and tools needed. Key Responsibilities:- To ensure all new shops installations are of the highest standard.
- Co-ordinate and supervise the removal of equipment from customers premises.
- Maintain good customer relationships with all shop staff and provide basic operating procedures also event instruction and any information on new software / hardware.
- To maintain all shops during service calls and preventive maintenance visits in accordance.
- Carry out shop visits and maintenance on an on-going regular basis as instructed by you Line Manager.
- Log any concerns, incidents and feedback from customers.
Qualifications
- A passion for technology and the desire and ability to learn new systems
- Strong customer service skills
- Clear and confident communication skills
- Good time keeping and the ability to work to targets
- A full UK driving license
- Applicants with little experience, but relevant qualifications may also be considered
- Previous experience working within a technical role would be preferable, ideally within the gaming / electronics field or IT sector
You may have experience of the following: Field Service Technician, Field Engineer, Electronics Field Service Engineer, IT Support, Electronics Engineer, Maintenance Engineer, Electrical Engineer, Technical Support, Installation Engineer, IT Trainer, Field Service Customer Engineer.
Qualifications
Recommended Jobs
Trainee Recruitment Consultant
The Role Initially starting as a Resource Consultant, you will be responsible for sourcing candidates by building strong searching techniques via a range of different platforms for your sector. ...
Retail Customer Service
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more finger...
Roofing Estimator
Roofing Estimator - Social Housing Location: North London Salary: £60,000 - £70,000 + Benefits Job Type: Permanent | Full-Time We are recruiting on behalf of a long-established and rep...
Registered Care Manager
Home Care Manager, Registered Manager, Domiciliary Care Manager Right at Home provide premium quality Home Care to adults with Physical and Learning Disabilities and the Elderly. We have built up ...
Principal Software Engineer
About Noon Noon's mission is to radically change the way people learn, with a primary focus on the Middle East, where the company has its roots and where the need and urgency to improve education ...
Audit Senior - Film, TV and Gaming
Audit Senior - Film & TV Are you looking for an exciting mixed role where you will work with renowned clients in the Film, TV, and Gaming industries? I am currently working with a leading firm...
Solutions Specialist, Nature
Sat, 04/12/2025 - 00:45 Job Title: Solutions Specialist Location: New York or London (Hybrid Working) About Springer Nature Group Springer Nature opens the doors to discovery for researchers...
HR Projects Co-ordiantor
HR Projects Co-ordinator Job Type: 6 months Fixed Term Contract Working Hours: 3 days per week / 0.6 FTE Working days: Mon, Tues, Wed or Mon, Tues, Turs **Tuesday is mandatory office day ...
Business Intelligence Engineer - Locations considered: London, Paris, Madrid, Milan, Munich, Berlin, EU Heavy and Bulky Services
DESCRIPTION Locations considered: London, Paris, Madrid, Milan, Munich, Berlin Are you interested in building data warehouse and data lake solutions to shape the analytical backbone of the EU H...
Experienced Year 2 Teacher - Kensington - September 2025
Position: Full-Time, Permanent Start Date: September 2025 Location: Kensington We are excited to announce an opening for a dedicated and creative Year 2 teacher to join our excellent primary...