Product Manager

Job reference number 327593

Product Manager

Competitive Salary, bonus potential, 25 days annual leave and pension

Full time

Permanent

The role can be based in either London, Farringdon or Pond Street, Sheffield

Job Reference:  327593

Are you passionate about driving digital transformation in complex operational environments? We’re looking for a  Product Manager  to lead the evolution of our delivery planning and performance systems.

In this pivotal role, you’ll act as a product manager within our Delivery Systems Team, supporting both legacy VBA tools and the transition to modern digital platforms. You’ll collaborate across Operations, IT, and third-party vendors to ensure our systems meet the needs of a fast-paced, high-volume delivery network.

Key Responsibilities:

• Own and prioritise the product backlog for delivery systems.
• Engage stakeholders to gather requirements and feedback.
• Champion Agile delivery practices and represent the voice of the customer.
• Support legacy system maintenance while driving digital transformation.
• Use data and KPIs to inform decisions and optimise performance.

What We’re Looking For:

• Strong understanding of logistics, workforce planning, or delivery operations.
• Experience managing legacy systems and leading digital migrations.
• Excellent communication and stakeholder management skills.
• Agile delivery experience and familiarity with tools like Jira and Confluence.
• Proven ability to deliver projects in complex, matrixed environments.

Desirable:  Experience in postal/logistics sectors, product ownership, and transformation delivery.

Join us in shaping the future of delivery systems that support over 100,000 employees and a £2.8bn cost base.

About Us

At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: 2 August 2025 Please note, this advert may close early if the appropriate number of applications has been reached.

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