Senior Housekeeping Supervisor

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The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. Home to 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces, it provides a stage for progressive ideas, voices and expression.

As a Senior Housekeeping Supervisor, you will play a key part in ensuring that every guest experience is defined by comfort, detail, and care. Leading and supporting the housekeeping team, you will oversee daily operations, uphold the highest standards of cleanliness, and provide guidance to associates so that our rooms and public spaces consistently reflect the elegance of Rosewood. This is a role for someone who combines an eye for detail with strong leadership, a calm presence, and a passion for service.

Key Responsibilities:

• Supervising daily housekeeping operations across guest rooms and public areas.

• Inspecting rooms and spaces to ensure the highest standards of presentation and hygiene.

• Leading, motivating, and training housekeeping associates to deliver consistent excellence.

• Coordinating schedules, assignments, and task follow-up for the housekeeping team.

• Supporting the Executive Housekeeper with administration, inventory, and departmental projects.

• Responding promptly to guest requests with discretion and warmth.

About You:

• Previous supervisory experience within a luxury hotel housekeeping team.

• Strong leadership skills with the ability to inspire and guide a diverse team.

• Excellent organisational and communication skills.

• A detail-oriented approach and a commitment to consistently high standards.

• Flexibility to adapt in a fast-paced, guest-focused environment.

Benefits:
As part of The Chancery Rosewood family, we are proud to offer:

• Competitive salary and service charge.

• Generous holiday allowance including your birthday off.

• Access to world-class training and career development opportunities.

• Associate recognition programmes and social events.

• Complimentary meals on duty.

• Uniform provided and dry-cleaned.

• Discounts across Rosewood hotels, restaurants, and wellness offerings worldwide.

• Access to an employee assistance programme for wellbeing support.

Diversity & Inclusion:
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood:
Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.