Butler
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The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It includes 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.
As a Butler, you will create highly personalised, intuitive experiences for our guests—anticipating needs, building genuine connections, and delivering service that feels effortless, thoughtful, and deeply human. This is a role for someone who takes pride in detail, discretion, and consistency, and who understands that true luxury lies in how a guest feels. A Chancery Rosewood Butler acts as a dedicated host for our suite guests, ensuring every aspect of their stay is seamless, meaningful, and memorable. You will serve as a trusted point of contact, offering personalised service that reflects each guest’s preferences and expectations.
Key Responsibilities
Deliver a warm, professional, and highly personalised service experience for guests
Anticipate guest needs and proactively manage requests with confidence and discretion
Coordinate closely with Front Office, Housekeeping, Culinary, and Engineering teams to ensure seamless service delivery
Maintain detailed guest preferences and profiles to enhance future stays
Support arrivals, departures, in-suite dining experiences, and special occasions
Uphold the highest standards of privacy, presentation, and attention to detail at all times
Act as an ambassador for The Chancery Rosewood and Rosewood Hotel Group values
About You
Experience in a luxury hotel, private residence, or high-end hospitality environment is preferred
Naturally warm, polished, and emotionally intelligent with exceptional interpersonal skills
Highly organised, detail-driven, and calm under pressure
Confident communicator with a passion for personalised service
Flexible, adaptable, and committed to delivering excellence consistently
Fluent English required; additional languages are an advantage
What We Offer
The opportunity to be part of the opening team of one of London’s most anticipated luxury hotels
A culture rooted in relationship hospitality and personal growth
Competitive salary and benefits
Extensive learning and development opportunities within Rosewood Hotel Group
A supportive, inclusive, and values-led working environment
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About Rosewood
Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary
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