Merchandise Coordinator in City of London

Job description

Merchandise Coordinator

Job description:

Industry: Designer toys and collectible pieces

Location: Canary Wharf, London

Job type: Full-time Permanent

Working Hours: 40 hours per week

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

In the UK, POP MART operates seven stores in London and Midlands, and over six Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.

For more information, please visit

What to Expect

POP MART is a boutique-sized company with a young and multicultural team where you can expect to:

• Gain valuable professional experience covering the entire retail life cycle
• Have the opportunity to work with people from different countries and cultures in a collaborative environment
• Receive structured customer service, retail operations, and product training
• Be proactively involved in the company’s growth

Benefits

POP MART offers our employees:

• Selected POP MART toys as appreciation gifts every month
• A structured bonus/commission scheme in line with the company’s and the individual’s performance
• Comprehensive training and development programs
• Regular team social events
• Paid rest breaks

The Role and Candidate

The Merchandising Coordinator will play a crucial role in optimising POP MART's inventory management and logistics operations across the UK market. Reporting to the Merchandising Supervisor, this dynamic position is responsible for managing merchandise transfers, maintaining warehouse systems, and conducting data analysis to support the company's efficient retail operations. The successful candidate will work collaboratively with various departments to ensure smooth inventory flow, accurate data management, and timely reporting, contributing significantly to POP MART's operational excellence and growth objectives.

Responsibilities

• Manage merchandise transfers and daily operations between multiple stores and warehouses
• Maintain warehouse systems and internal data systems to ensure accuracy and efficiency
• Facilitate communication between retail, warehouse, and headquarters to ensure smooth operations
• Handle customs clearance and process logistics invoices for reimbursement
• Participate in quarterly and annual inventory counts, ensuring proper stock management
• Conduct data analysis and provide regular reports or summaries to support decision-making
• Handle operational emergencies and solve problems quickly and effectively
• Collaborate with the merchandise team to ensure timely delivery of projects and tasks
• Complete other tasks assigned according to project needs

Required Qualifications

• Bachelor's degree or above in Business or STEM fields
• Open to recent graduates; candidates with relevant internship experience are preferred
• Proficiency in MS Office suite (particularly Excel and PowerPoint) and data analysis tools
• Proficiency in English speaking and writing
• Strong sense of responsibility, with good organisational and coordination abilities
• Detail-oriented, with the ability to quickly solve problems and handle operational emergencies
• Capable of efficiently handling multiple tasks and working effectively in a team environment
• Strong self-motivation and ability to work independently when required

Desirable but Not Essential

• Experience in the toy industry or retail sector
• Familiarity with UK retail landscape and logistics operations
• Experience with inventory management software or ERP systems
• Proficiency in Chinese and Mandarin

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Casual / Part Time Jobs

Published at

09-10-2025

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English