Business Development Representative

Description

Business Development Representative

We are looking for a Business Development Representative in our Broker team.

The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams.

Salary: £30,000 + c.£12,000 (uncapped commission!)

Who are we?

We’re Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

The role

You will support Introducer loan applications through the funnel to help the growth of business lending through introducers (for example; commercial mortgage/asset Introducers, Business Consultants, Accountants etc.). You will balance managing moving applications through whilst updating and responding to our Introducer community needs.

Alongside answering initial introducer enquiries, you will help to deliver excellent customer service across a variety of responsibilities:

• Taking inbound calls, managing, dealing and answering customer questions/queries

• Respond to Introducer enquiries within the agreed SLA timescales either by email or telephone and update our systems accordingly

• Request information from the Introducer either by email or telephone

• Update the Salesforce CRM system with all relevant information so that Introducer loan applications can move through the funnel from application to loan

• Develop strong working relationships with our Introducer sales teams

• Support the Introducer business reporting by keeping information accurate and updated

• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we’re looking for

• Experienced working in a phone based sales environment

• KPI driven with the ability to work well under pressure

• Able to manage your time effectively

• Transparent and able to communicate with the customer – both good and bad

• Confident with a good telephone manner and strong interpersonal skills

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here:https://www.fundingcircle.com/uk/impact

• To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com

• And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A few highlights:

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.

• Health:Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.

• Wealth:Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.

• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.

• Lifestyle:Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.